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4.3 / 5

Average user rating

1844

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for nomnomnow.com.

Score

4.3

out of 5

Great

1.8K Reviews

5

71%

4

13%

3

6%

2

3%

1

7%

Brands may not incentivize or pay to hide reviews.

nomnomnow.com Reviews

Read real experiences from customers of nomnomnow.com.

Brands may not incentivize or pay to hide reviews.

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B

Bob Blythe

March 20, 2026

Product good, Service not so good

I’ve been a Nom Nom customer for 2-3 years. Their food is expensive compared to other fresh dog foods, but I thought it was worth it as Murphy enjoys it. The issue I have with this company is their customer service. It’s awful in my opinion. So bad, I’m thinking of trying a different brand. They give a date for delivery and based on my experience it’s a best guess. When you go on their website and change the delivery date you may or may not receive. It’s very annoying especially when you change because you’re not going to be home to receive the food. Customer service is of no help. I think the product is good but service is lousy based on my experiences. If it was just one time, then ok, but it’s been multiple for me.

K

Kevin Terao

February 25, 2026

False advertising on price.

Made an order that said 50% off in the checkout page. After the order, never received an email of the confirmation. They charged my the full 100%. Asked customer service to cancel the order. They said no and still charged me the 100%.

C

customer

February 25, 2026

Great Food. Customer Support is a Work In Progress

As suggested in the title, Nom Nom's food is the best I've purchased for my dog; I've purchased premium dog food for over 8 years. As good as the food is, management seems to be in love with rules that do not benefit either the customer or their management. So far the quality of the food outweighs the cumbersome business model they employ.

D

Delores Harvin

February 12, 2026

It looks like good quality food

It looks like good quality food, but for some reason, my dog decided to eat Nom Nom in the second month. I had 3 different flavors, and none of them are being accepted by my dog now.

S

Stacie

February 10, 2026

Healthy real food

Healthy real food, convenient, variety that my dog loves. The meals show up at my door step right before I need them frozen and ready to put in the freezer.

J

Jill Hayes

January 29, 2026

Reliable delivery

Reliable delivery, easy to order, and good selections. My dogs absolutely love their meals!!

B

Beth Dean

January 28, 2026

Pups love food but like the whole…

Pups love food but like the whole better than the mushy

C

Carla Oneill

January 11, 2026

Great food my dog really likes the food…

Great food my dog really likes the food chicken cuisine it’s so easy and delicious for him to eat it

M

Melissa Burdine

January 8, 2026

My dogs love their NomNom

My dogs love their NomNom! They get so excited, it’s easy to prepare with each serving being proportioned so I don’t have to store leftover packages or try to measure out the right amount for each dog. I highly recommend NomNom!

S

Sylvia La Marr

January 2, 2026

Toby enjoyed the food

Toby enjoyed the food. I'm happy about it, since he was having digestive issues when I brought him home from the shelter.

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