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4.3 / 5
Average user rating
1844
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for nomnomnow.com.
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Read real experiences from customers of nomnomnow.com.
Brands may not incentivize or pay to hide reviews.
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Bob Blythe
March 20, 2026
I’ve been a Nom Nom customer for 2-3 years. Their food is expensive compared to other fresh dog foods, but I thought it was worth it as Murphy enjoys it. The issue I have with this company is their customer service. It’s awful in my opinion. So bad, I’m thinking of trying a different brand. They give a date for delivery and based on my experience it’s a best guess. When you go on their website and change the delivery date you may or may not receive. It’s very annoying especially when you change because you’re not going to be home to receive the food. Customer service is of no help. I think the product is good but service is lousy based on my experiences. If it was just one time, then ok, but it’s been multiple for me.
Kevin Terao
February 25, 2026
Made an order that said 50% off in the checkout page. After the order, never received an email of the confirmation. They charged my the full 100%. Asked customer service to cancel the order. They said no and still charged me the 100%.
customer
February 25, 2026
As suggested in the title, Nom Nom's food is the best I've purchased for my dog; I've purchased premium dog food for over 8 years. As good as the food is, management seems to be in love with rules that do not benefit either the customer or their management. So far the quality of the food outweighs the cumbersome business model they employ.
Delores Harvin
February 12, 2026
It looks like good quality food, but for some reason, my dog decided to eat Nom Nom in the second month. I had 3 different flavors, and none of them are being accepted by my dog now.
Stacie
February 10, 2026
Healthy real food, convenient, variety that my dog loves. The meals show up at my door step right before I need them frozen and ready to put in the freezer.
Jill Hayes
January 29, 2026
Reliable delivery, easy to order, and good selections. My dogs absolutely love their meals!!
Beth Dean
January 28, 2026
Pups love food but like the whole better than the mushy
Carla Oneill
January 11, 2026
Great food my dog really likes the food chicken cuisine it’s so easy and delicious for him to eat it
Melissa Burdine
January 8, 2026
My dogs love their NomNom! They get so excited, it’s easy to prepare with each serving being proportioned so I don’t have to store leftover packages or try to measure out the right amount for each dog. I highly recommend NomNom!
Sylvia La Marr
January 2, 2026
Toby enjoyed the food. I'm happy about it, since he was having digestive issues when I brought him home from the shelter.
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