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4.2 / 5
Average user rating
99
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for novica.com.
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Read real experiences from customers of novica.com.
Brands may not incentivize or pay to hide reviews.
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Melissa Phillippe
March 22, 2026
So far, my experience of this network, and the goods provided, has been nothing less than stellar. Wonderful variety of options on an easy-to-navigate site, that arrive in their gorgeousness and shine! AND it's serving populations better than any other shopping experience! What's NOT to love?
Mary
March 19, 2026
NOVICA offers unique, hand-made products from artists around the world. I especially like the jewelry and clothes made of 100% cotton, wool, silk, rayon, or bamboo. This site is full of wonderful gift items.
MLA
March 19, 2026
I have been purchasing items from Novica for more than a decade, and I will continue doing so as what I have received are very high quality products from all over the world. The fact that the beautiful jewelry, clothing, and home decor pieces that I have bought are made by individual artisans makes me even more proud to support their efforts. And, I have always been wowed by each purchase too, from the items themselves to the secure packaging and prompt receipt of each item.
Linda Snyder
March 19, 2026
Novica helps artists from around the world. The artwork is unique and beautiful. They stand behind their products if you have an issue. I highly recommend them.
Linda Sisneros
March 19, 2026
I like the fact that one can order different items from different parts of the world made by artisans and be able to help them also.
Derin Henderson
March 19, 2026
The items I buy from Novica are always of high quality. Novica's customer service is responsive and helpful when needed. I also appreciate Novica's fair trade philosophy.
Una McClure
March 19, 2026
I like my gifts quirky, personal, and unexpected. Novica never lets me down; it's my go-to for something different. The gift wrap gets as many compliments as the gifts and my friends love going to the site and reading the artisan's story...I love getting a big Thank You!
Solange Tajchman
March 19, 2026
I highly recommend Novica! I have been purchasing from their site since 2016 - mostly jewelry, clothing, and accessories from a variety of countries. Novica offers quality items at a variety of price points, and I feel that their pricing is quite reasonable. I enjoy being able to support Fair Trade artisans throughout the world. The merchandise arrives in a timely manner and beautifully wrapped - even without paying extra for gift wrapping. It is always accompanied by a note from the artisan, which is a special touch. The few times when an item was not what I expected, and I needed to return it, the return process was seamless. In addition, Novica offers incentives for savings- both through discounts it provides in emails, and the ability to accrue credits by using the site. It is one of my go-to companies!
Steven
March 19, 2026
If and when I am looking for something special or different, I always look at Novica, and I can always find what I want. The fact that the artisans involved in Novica are all trying to start up their own businesses and support their families, is so special to me. They are so talented and full of love....you can just see it and feel it in their work. I have so much from Novica, and I truly love every single piece.
WB
March 19, 2026
I started purchasing from Novica over 20 years ago as I believe in Novica's mission to support local independent artisans and their communities. I'm an Ambassador member now, having purchased at least 40 unique and beautifully made items from many different regions around the world. Novica is an ethical, mission-driven organization that brings joy to artisans and to me!
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