nutrafol.com Reviews
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3.4 / 5
Average user rating
282
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for nutrafol.com.
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nutrafol.com Reviews
Read real experiences from customers of nutrafol.com.
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SLANEY
February 7, 2026
Not A SERUM
This is being sold as a "serum". This is not a serum. It is a very watery product that is not easy to apply. It drips into your eyes while applying to hairline.So far I cant say if it works for increasing hair thickness or not, but since it is not easy to apply and represented as a serum, I am not expecting much.
Jeff k
February 4, 2026
Huge hard plastic pills. Don't work
Huge hard plastic pills. I can't swallow but they will not refund my money of unopened bags
Jm
February 2, 2026
This item doesn't work
This item doesn't work. Never had any new hair growth and it actually made my hair smell. Quit using product. Over priced as well for a product that doesn't work.
Esther
January 30, 2026
I used Nutrafol for 2 years with no results
I used Nutrafol for 2 years, the Women's Formula for 1 year, and the Vegan Formula for 1 year. It made zero difference for my hair. I stuck with it this long because my dermatologist said it can take a long time but I give up. I'm giving it two stars because they have great customer service and provide a consult with a doctor and hair sample testing. All of that was interesting but none of it helped my hair loss.
Richard Anderson
January 27, 2026
It’s a scam
It’s a scam. It’s that simple. Prey on people’s problems. Shame on the Better business Bureau to not shutting this down!
Tati
January 23, 2026
Cancelation going wrong
Update 01/26/26We received the reimbursement as agreed. Since this is not a product review I'll upgrade to 4* even though the customer experience was a bit confusing in the end. Unfortunately, I won't be able to use the product because of doctors orders. Should have consulted my GP beforehand. Update 01/23/26After contacting customer service again I received feedback that the email shipping notification was regarding the first order. 🤔 Supposedly not a second charge or shipment. I'll monitor if that's really the case and am waiting for the reimbursement to clear. Just canceled subscription after first shipment arrived a few days ago. Ordered January 12 so next shipment is not even due yet. Got email confirmation that cancelation was okay and 50% of first charge will be reimbursed, but then a few minutes later I received another shipment confirmation email. Not happy with customer service right now. To be continued...
Tim Cooper
January 11, 2026
I have used the capsules 2 in morning…
I have used the capsules 2 in morning and 2 at night for about 9 months and It looks like I lost more hair while I was taking it then before I started taking it
Jenn Marino
January 10, 2026
Nutrafol is #1 for all the right reasons!
Nutrafol is by far my favorite product! I gladly accepted the opportunity to be on the Nutrafol nationally televised commercial due to the fact that Nutrafol WORKS! I am so incredibly proud to have long, thick, healthy hair and feel like myself again with respect to beautiful hair that evokes youthfulness. Nutrafol is AMAZING!!
customer
January 9, 2026
Continued to charge my card after…
Continued to charge my card after subscription cancellation. No agents are ever available.
Anju Madan
January 7, 2026
For my first order
For my first order, no arrangements have been made for returns on the extra supplements that don’t suit u. And I requested my arrangements for the return. No email so far. Secondly, I have to pay the customs duty which is the UK for my second order which is about £80, and my order was struck at the local depot. Totally unsatisfied and unhappy with the customer service.
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