nutrisystem.com Reviews
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1.4 / 5
Average user rating
2227
Total reviews
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nutrisystem.com Reviews
Read real experiences from customers of nutrisystem.com.
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shadowfacts
March 24, 2026
just don't
The program itself is meh, not worth the price.The cancelation system however is absurdly predatory. You can't just click cancel. You have to call... and they left me on hold for half the day.
Linda Hallauer
March 23, 2026
Beware!
Beware, people! They no longer take Mastercard, which I've used on their site for YEARS! Dumbest thing ever. The packaging is substandard. Before my next order arrives, the food I still have is freezer-burnt. I don't think I've ever rec'd a piece of French toast that wasn't broken. They substitute without notification. I ordered two of one item one time and they sent me 9! And 12 of something else! The only reason the diet worked for me was because I was starving! One can really only be on the program for maybe a couple months before you start longing for REAL food! Had hoped to try it again before my upcoming class reunion but I'll go elsewhere.
Robert S
March 17, 2026
I've been with nutrasystem for 6years
I've been with nutrasystem for 6years, and had 3 times they have messed up my order but corrected,Now I just got shorted 2 items this last order,They tell me to bad you've had 3 corrections! So now their RIPPING ME OFF!! For not giving me what I paid for!!
Kevin Herrick
January 16, 2026
Buyer beware!
When you join a Nutrisystem plan you are also agreeing to a subscription! I cancelled my food plan Sept 2025. In Jan 2026 I was charged $69.99 for a subscription. Make sure you realize you are stuck with the subscription if you do not cancel that separately! They claimed they sent an email a month before the deduction, but if they did I thought it was a spam advertisement since I hadn't had business with them in four months! REMEMBER! If you cancel your food orders, you must cancel this subscription. What they should do when you call to cancel, they should ask up front if you still want this subscription and give you the option to cancel at same time! READ EVERYTHING before joining this plan. Two service reps hung up on me and the third said even if I speak to a manager there was no way I would get a refund. BUYER BEWARE!!!!!
Cathy G
October 2, 2025
Not Much Food To Order
They keep having less and less food to order! I don’t know if they are going out of business are they just don’t bother replenishing food. I have always done well using Nutrisystem, but if I can get the food what is the use? I am cancelling my Club Advantage. Why pay for $69.99 for no food to order.
Jill Barnwell
September 19, 2025
I have never been so angry so…
I have never been so angry so frustrated and so disappointed with a company. I received my first order and the food was not edible.I called up to cancel the account and they told me that they had already placed the order. I told him that I didn’t place an order. They said I’d have to pay for it because the order was already placed and they couldn’t pull it.I received the order I paid for it. I didn’t have an option.I then get a notification that I’m receiving another order the following month I said I cancelled my account, they said I did not cancel it at the right time and they pulled another order for me. It wasn’t shipped but since the order was pulled, they could not stop it. I then asked to speak to Customer Service. They told me I was gonna have to pay for it. It came to my house I had paid for it. I threw it all away. I got an email from them in response to my email to them saying that they cancelled it. This was a year ago. I thought I was out of the woods. I just received an email from Nutrisystem telling me that they tried to place an order for me but my credit card wouldn’t accept it. I called them and I said I’ve cancelled my order. I no longer have Nutrisystem. They said well you didn’t cancel the subscription. It is impossible to cancel your subscription with Nutrisystem so what I am doing now is I am canceling the credit card that I’ve been using and asking them to send me a new one with a different account number because I do not trust them. They are not trustworthy. The person that I just spoke to there I asked them if I could please have it in writing that it was cancelled and he was telling me that he was just a call center and he could not assist me in emailing or receiving emails.. the only thing they’re capable of doing is sending you food that you do not want. The food is truly not edible. The only thing I could say about this is buyer beware
jon
September 5, 2025
Tough To Cancel
Look the program works if you follow it. You need to make sure to drink enough water and eat those 5 vegis every day which is not included. I ate a ton of frozen vegi. If you don't do that you will be starving all day. The food is processed. When you look at the nutrition it's just slightly higher in protein and slightly lower in calories. Now the down side. The auto shipping. Be careful because they come like clock work and I end up wasting some of it because I can't fit more than one shippment in my freezer. Now the worst part. It's a pain in the ass to cancel. You will waste 20 minutes plus while they pester you to continue. or pause membership. I get that it's abusiness. but for a better rating. I require a simple cancel button and a simple confirmation to refill. Buyer be ware.
Flip
August 29, 2025
I canceled my account 5 or 6 months…
I canceled my account 5 or 6 months ago. I was surprised yesterday when I got a notice from PayPal that Nutrisystem had billed me for $75.76. I called Nutrisystem and finally got someone to ask what was going on. She said I had signed up to something, I can't even tell you that delays payments for a certain amount of time, and I guess ever so often. This sure was not me knowing anything about such going's on. They make these plan's so confusing. I've gone back on their website and can't find anywhere that if you don't reorder they're going to charge you for not ordering. This is false advertising if you ask me. Long story short, they wouldn't refund my money, so I guess I go to PayPal and see if they'd be able for me to get my money back for me. Sorry, sorry company.
Christine
July 28, 2025
Never, ever, ever again will I order from Nutrisystem!
The pricing is ridiculous. The meals (every one of them) are highly processed and are, frankly, inedible. Nearly every meal is microwaved - I mean, who wants to eat frozen meals every day? Their customer service is laughable. You can sign up online easy enough, but trying to cancel? You'll be on hold for 2+ hours as you can't cancel online. They do this on purpose so you won't cancel. Also, be aware that if you sign up online, you're committed to purchasing this swill for 3 months - if you try to cancel before that timeframe, they will nail you with a $125 "fee". If you want to lose weight, I'd HIGHLY recommend Weight Watchers. Their app is only $15 a month and it's very easy to use. You eat REAL FOOD that you buy at a grocery store. It doesn't come packaged in a frozen box or in a plastic wrapper that you heat and eat - and that you have to WAIT to receive through FedEx. I've lost 8 lbs in a month on Weight Watchers vs. losing very little on Nutrisystem. Save your money and do NOT buy from Nutrisystem!! You're welcome.
Theresa M. Basaraba
July 12, 2025
Nutisystem is a terrible company to…
Nutisystem is a terrible company to deal with! You lose weight because the food is so awful! If you run into a problem with an order, expect to spend an hour on hold before someone from bumfuk Pakistan answers your call! The food is so bad that there were days I just couldn't face having to eat it!
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