outdoormaster.com Reviews
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4.2 / 5
Average user rating
271
Total reviews
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outdoormaster.com Reviews
Read real experiences from customers of outdoormaster.com.
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gabi j
January 28, 2026
Great helmet
Great helmet for the price! I ordered a snowboard helmet from Outdoor Master and was really impressed. It has MIPS technology, fits comfortably, and feels well-made—all at a great price. Definitely recommend for anyone looking for solid protection without overpaying.
Evan Montalbano
January 28, 2026
Exceptional products, exceptional customer service.
Outdoor masters has delivered exceptional customer service through the warranty process I have just completed. Had an issue with a pair of lenses i got. They are sending a replacement very quickly! Their products are reasonable priced and quality overall. This is the second pair of goggles i own from them. I also own a helmet for snowboarding. I would definitely recommend their products and this company. Thank you.
Marie Filipko
January 24, 2026
Customer care and communication was…
Customer care and communication was excellent. We used the purchased the item only once. It is sturdy and practical as we hoped it would.
Alex
January 23, 2026
Received wrong item
I ordered ULTRA Snow Goggles + Lens Bundle and they only sent me a replacement lens? No goggles or frame. The lens i received isn't even one that i ordered and the lens in the box is not even what it says on the outside of the box. So all i'm left with for my money is a useless lens right before a trip. The return address on the parcel is also just a random PO box in my country.
Andrew Butcher
January 22, 2026
Fabulous quality products and Customer Support second to none.
I have used OutdoorMaster paddleboard pumps since I started paddleboarding, initially using the Shark 2 pumps then the Cachalot and now the absolutely fantastic Shark 3. Being able to inflate from a powerful inbuilt battery is such a bonus and this model inflates to 20 psi in about 4 minutes. People who have bought this pump on my recommendation have found it, like me, life changing. It saves you time and enables you to get on the water quickly. It will of course inflate other inflatables too and comes with a range of connections. Customer support is second to none, should you need it, the best I have ever known. OutdoorMaster supply a range of other products too and I have no doubt will be made to the same high standard. I am about to try some cycling glasses from them. Highest of recommendations.
Dan Page
January 22, 2026
Amazing customer support experience.
I have been really impressed with the Shark 3 pump. It makes light work of pumping up 2 paddle boards to 20psi. When there was a technical issue the OutdoorMaster support was amazing. They were quick to reply to emails and resolved the issue with a replacement - unbelievable service!
Thanh H
January 16, 2026
ski bags
I bought 2 ski bags. The first one came about a week. The second one took much longer but arrived. Really like the quality. Each bag has plenty of space for helmet, boots, goggles, ski pants and other essential ski items.
Cy D
January 13, 2026
Awesome customer service!!
I bought a new helmet based on the strong safety rating from Virginia Tech and great price. When I discovered an issue with the helmet, OutdoorMaster immediately took action to provide a new helmet. I was impressed by that level of service -- few companies act with this level of focus on ensuring customer satisfaction
Dario Rolon-Manzo
January 13, 2026
Great goggles, excellent customer service
The goggles were excellent, and customer service ever better! The goggles fit snug around my face and provide a wide field of vision. Would buy these again.
Cydalise Gaines
January 10, 2026
Awesome Bike Helmets!
My husband and I ordered two RHINO Urban Bicycle Helmets with LED Lights and were very impressed with the quality of these helmets and the colors selected are stunning! And as for customer service, excellent! Team went above and beyond to ensure we were satisfied with our order!
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