ovago.com Reviews
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4.0 / 5
Average user rating
9390
Total reviews
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ovago.com Reviews
Read real experiences from customers of ovago.com.
Brands may not incentivize or pay to hide reviews.
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Jeremy Schairer
February 7, 2026
What a scam OVAGO Zero stars
What a scam. Found this site on Google Flights and when selected the flight and tried to book it said they would contact me in 10 minutes. I waited for the call to find out the advertised price was incorrect and they said it would be about $100 more for the flight than was listed on Google.
Michelene
February 5, 2026
Inez delivers top-notch service!
Inez has been so proactive in reaching out to provide services and her follow-up is top-notch. She is warm, courteous, and communicates details well. She seeks confirmation prior to completing bookings to ensure it meets our expectations. It’s been a pleasure working with her. She represents your company very well!
Arthur Palado
February 4, 2026
Branson the agent
Branson the agent. Is. So helpfull. He almost did. Everything that i dont know about doing a flight plan definitely this guy branson is one of the best agent promote this guy he deserves it amen 🫡
Sai
January 27, 2026
Very bad experience
Very bad experience. I booked flight for $220 and they charged $320 later to my card. I tried to contact the support but they are hanging out my call. Don’t book from this website. Fake one!
Chloe
January 24, 2026
Excellent Customer Support Experience
I had a small change to make to my booking and contacted Ovago’s support team—honestly one of the best experiences I’ve had with a travel agency. They were quick, friendly, and solved everything without any hassle. It’s reassuring to know you can reach someone 24/7 when you’re travelling from Australia to the other side of the world. Great service and great value!
Jeffrey Jacobsen
January 23, 2026
Did not stand by price
I booked my flight, entered all travler info, payment, etc. It was in process, just waiting for final approval. That is when the "agent" called me and texted there was an issue and price increased. They did not stand by the price, and were unhelpful in offering any solutions except to book with the airline directly.
Florence George
January 23, 2026
Excellent.
Mr. Olivia is a very good and excellent customer service personnel. He's very patient and nice. He walked me through art. My process.I enjoyed his service.
Ronaldo Talevi da Cruz
January 22, 2026
No buy tickets with OVAGO
I've been having trouble correcting my son's name to the correct sequence of first and last names for almost a month and they can't do anything about it. Next time, buy the ticket directly from the airline; OVAGO is a middleman that doesn't respect its customers and doesn't solve even the most basic problems! OVAGO gets a 0 rating.
Derek Yamashita
January 20, 2026
Absolutely Unacceptable
I wish I read deeper into these reviews before I engaged with this company. I had found Ovago through Kayak who showed them as a few hundred dollars cheaper than other options and at first was happy to be able to talk to a very responsive agent. I approved the ticket they proposed and entered my credit card information about about 1,200$ for my roundtrip tickets. I was then a bit unhappy to get an email that the price rose a few hundred dollars as they said a different passenger beat them to the deal. I agreed and gave them approval to charge my card the higher price. However I was astounded to get a roughly 120,000 dollar credit card charge that was immediately blocked by my card. I contacted customer support at Ovago about this and they claimed at first that I must be mistaken, I then provided proof of the charge and they said they would investigate. All the while, the same agent who charged me that huge amount kept emailing me trying to get me to pay. This comes across as a huge scam and I had to void my card so that this company could not attempt to try to drain my account at a later time. Edit: I see their reply. I have a record from my credit card company that a charge of over 100,000 dollars was made. Why dont you just admit it was an issue and say sorry? Because when you deny this, it makes it look like something much much worse.
Alyssa Quimby
January 20, 2026
If I could give this company zero…
If I could give this company zero stars, I would. I highly recommend you do not use them!After seeing positive reviews, we used them to book tickets to Spain and it has been an absolute disaster. Their customer service is terrible - they failed to confirm the price of the tickets listed when I made the booking, and in order to remedy this, I've been on the phone for hours and hours and hours with still no solution. I've been transferred to multiple different departments, told I was going to receive a call back and never did, been bounced around from agent to agent. Literally one of the most frustrating experiences I've ever had booking airlines flights.Again, I repeat, no matter what kind of a deal you think you're getting, do not use this company! It's so not worth it :(
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