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Join 42+ users reviewing Painful Pleasures. Read verified ratings and real customer experiences on painfulpleasures.com before you order.
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4.3 / 5
Average user rating
42
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for painfulpleasures.com.
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Read real experiences from customers of painfulpleasures.com.
Brands may not incentivize or pay to hide reviews.
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JB
March 19, 2026
NOTICE WHEN ORDERING:Their current rating is 4.3, but FORTY PERCENT of their reviews are one star. BewareZero SupportWaited over 2 months. According to USPS tracking, package just stopped moving. PP support does not reply to multiple emails. To refund requests. They don't do anything. Total silence.(For delivery issues, USPS requires the sender to inquire issue - but PP won't respond to me at all). It's been 70 days since my order.I will have to do a credit card chargeback.Very disappointing because previous orders have been fine.
Jordanne Le Fae
January 27, 2026
My Rep, Dan, is always on top of things when I order. I also love Recovery Derm more than any other second skin product and PP is the best place to get it!
Sara at Cali Crystals
January 19, 2026
Painful Pleasures is a legitimate, high-quality company. I have purchased from them maybe 5 or 6 times now for bulk, wholesale orders. On my most recent order, there was a mistake on their end where they forgot to include the full amount of items I purchased for a couple different products sold in packs of 10. When I reached out for assistance with this, they were very helpful and professional. They sent me my missing items promptly, and were very humble and kind along the way. I really like this company and I would definitely recommend their products! Try to shop with them during Black Friday and other sale days to snag some AMAZINGLY cheap/awesome deals!
Julia Oravets Real Ink
December 2, 2025
My #1 go to place to order everything for the shop. Dan Lorenzo is there every step of the way and makes the experience the best it can be. Fast response etc. Never have a problem with orders since Dan!
RuTattoo
December 1, 2025
I've been ordering from Painful Pleasures for over six years now, and the quality and speed of service are always top-notch. Special thanks to representative Dan for his support throughout!
Dana
November 29, 2025
Dan L. Has been the best rep to work with my husband the last 10 years. We will continue to be committed customers thanks to his awesome customer service!
Randy Killam Mawhiney
November 28, 2025
Dan is the man! I have been a tattoo artist for a long time, have tried many brands and suppliers. Painful pleasures has never let me down with the great prices! Great customer service! They stock everything I need from my favorite machines, my favorite tattoo inks, cleaners and on time shipping! If anyone is unsure of ordering from this company just do it and thank me later! Thanks painful pleasures!
David Kellmer
November 13, 2025
We met Dan Lorenzo about 10 years ago now. At the time, he was affiliated with somebody else. He treated my family with kindness and understood our family dynamic. So when he started working for Painful Pleasures it was a no brainer to follow him there. I understand I'm a small fish in a big pond, but he never made me feel that way. He has always been there for us, and he was one of the only ones to check on me for a couple months when my father passed. He's the real deal, and Painful Pleasures always has what we need.
Steve Murzin
October 23, 2025
We’ve only dealt with Dan Lorenzo and he isAlways a pleasure to do business with! You really see that he has a passion for what he does. It’s nice to see people out there who put forth the effort to help elevate artists. Thanks.
Gary Mccord
October 22, 2025
I spent over 15k with painful pleasures setting up my shop in Virginia. Although there were a few hiccups Dan Lorenzo was communicative from start to finish. Further, he ensured that painful pleasures got my business and kept it. Today, because of Dan every artist in my shop purchases their needles here. Moreover, any/all shop supplies to include ink in purchased here. Keep Dan on the team, he’s in the trenches and is keeping consumers coming back.
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