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2.1 / 5

Average user rating

510

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for pandaexpress.com.

Score

2.1

out of 5

Fair

510 Reviews

5

10%

4

4%

3

6%

2

11%

1

69%

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pandaexpress.com Reviews

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A

Amarilis Aruty

February 5, 2026

Uncooked chicken

Good evening. Around 2:50 pm arrive to your drive through ordering chicken teriyaki with noodles the girl said wait time for the chicken is 10 minutes I said I wait. We pick up the order drove to my daughter's place. To find out the chicken was uncooked I call gave my son-in-law names Dominic Pantuso to pick up new order as the person in the phone told us. I have arrive to the location to get the order again to find out that the second order the chicken still is uncooked. I have attached picture. Now you Panda Express is serving uncooked chicken to the public.This happened on January 28,2026

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Debra Shepeard

February 3, 2026

I used to love panda express

I used to love panda express. I will not be going back. I have had the wrong thing brought to me after having to wait 30 min. A month ago. The one by target off of 44.2 weeks ago I pick e d up at the window off of campbell wrong order again.Last work on Glenstone I ordered, lo mein and walnut shrimp and orange chicken. The lo mein filled the Styrofoam carrier with each entree put in the 2 VERY SMALL openings left in that carrier and it was 18.72. There of course only 2-3 bites if that in those pockets. That was the last straw. Never again will I be ripped off like that. I will order from the restaurants before I pay for anything at panda express again. 3 different stores in a month.

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S Hott

January 31, 2026

I ordered a family meal for 5...the…

I ordered a family meal for 5...the fried rice was under cooked and tough. The teriyaki chicken looked (&tasted) boiled with no teriyaki flavor at all--was slimy, grey & fatty. Much of this was fed to my dogs. Won't be going back, as this seemed like overpriced "food". The staff were very nice, pleasant & professional though.

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Tom atkins

January 28, 2026

I find that manger’s at Deland store…

I find that manger’s at Deland store have great employees ,to make sure food is prepared right.They train to cook the right way .. great colors on food table.. very courteous..I eat at different panda’s and I find Deland Panda is consistent on food preparation and flavor..

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Condor

January 19, 2026

Limited selection. Employee had a bad attitude.

Arrived at Panda Express in Provo, Utah, 1200 Towne Centre #2072, at 11:00 AM, 01/19/2026, no lights on. I asked what time they opened, male employee mumbled "now". Only half the selections had food. Employee stated, "half the heaters were broken and that's all they have, take it or leave it." Definitely won't be buying their food again.

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Tim Johnson

December 27, 2025

12/27/2025 Maine mall restaurant

12/27/2025 Maine mall restaurant. I went there and I got a small bowl of lo mein and orange chicken and a egg roll ( which was black ) as I went to go check out the two Asian ladies that were doing the checking out just stood there laughing at a table behind me or something else but I stood there for a minute with my debit card in my hand and they just ignored me so I just walked off and I didn't pay for my food but I also didn't get anything to eat which was the whole reason to go there I was hungry and they just stood there laughing and talking in they're language and didn't even check me out. Never again will I go to this place. The food is far from good anyways but to leave hungry and pissed is a big problem. I got so mad I just left the mall while my wife shops at torrid. The line seemed pretty fast till it got to me then it was time to laugh and ignore and make me uncomfortable to the point I walked off.

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Carl Essary

December 23, 2025

Ripping off the customr

The manager claimed that the company policy was to short change the customer by not filling the containers. My family at e ar Panda at least once a week. After the refusal to fill the containers, we are no longer going to eat at Panda.

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April April

December 11, 2025

Price high compared to other location

The price was higher than the one in Murfreesboro that I had about three weeks ago. The one I went to is the Springfield, Tennessee location that has just opened up. I resent the fact that there is a price difference also the portion given for the to go box on the bowl Was way way, way less than the portion that I received the day that I ate in the restaurant in Murfreesboro. I also resent that. The food was very tasty. I ordered white sticky rice instead of fried rice and although it was good, it was also dry in places so it was inconsistent throughout some. Some of it was good and sticky and other areas of it were just dried out. The people were friendly. The service was quick All in all for the bowl and an order of crab Rangoon‘s and an order of vegetable rolls over $14 is too high to spend for the amount of food those in the bowl.

H

Haro Gharbigi

December 5, 2025

Don't know why reviews are so low

Don't know why reviews are so low. I usually get great food and service here

R

Rama

November 30, 2025

A 5-Star experience from start to finish.

Since we entered the building, Tahamine (Manager) made us feel very welcome. She was very friendly, provided efficient service, served hot and delicious food and the place was very clean. The rest of the staff were also very friendly, quick and efficient even during busy dinner time. Very pleasant experience in total with the manager. We would definitely re-visit this place and we highly recommend it to family and friends.

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