papajohns.co.uk Reviews
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1.7 / 5
Average user rating
2836
Total reviews
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papajohns.co.uk Reviews
Read real experiences from customers of papajohns.co.uk.
Brands may not incentivize or pay to hide reviews.
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s h bola
February 27, 2026
High Wycombe store
High Wycombe store - every time they say the tracker says the pizza is delivered it never is, totally useless tracker, when you call them they give pathetic excuses. Complete rubbish, won’t order from them again.
Margaret
February 26, 2026
Terrible
Terrible. Such slow delivery. Order marked as delivered long before it actually was. Food cold and unappetising. Then you try and leave a complaint with customer service. That takes a level of time and dedication which is designed to put anyone off. I gave up after they said they were “investigating” with no action to partially refund or make better. Deleted account and will just never order again.
Paul Graham
February 24, 2026
Cold rancid Stuffed Edged “Stuff”
Cold rancid Stuffed Edged slabs of “Stuff” delivered by UBER, £38.Use neither in the Croydon Area.If you want to try a reheating either Pizza, good luck, it is quite chilly tonight, but that will keep both as fresh as they came - Forestdale Hartscroft communal bin is where you can find the boxes- ironically their Environment Cardboard is below the Standard
Dragu Andrei
February 23, 2026
Very disappointed of this place
Very disappointed of this place. .I order a pizza come late and taste like it was made 2 days ago and they just re-heated...cold,dry and chewy ovel all Disgusting I don't recommend this place...waist of money and time.
Rachel Overton
February 22, 2026
We have papa johns on a regular basis…
We have papa johns on a regular basis never had any issues comes red hot on mostly on timeMansfield area
Emmanouil Pattakos
February 21, 2026
Disappointing
Always fond of Papa Johns and never disappointed. Last nights order made me change my mind and will think twice before I order again. Last night ordered two pizzas from Poplar shop and pizza came in so cold that the cheese on top turned into rubber. The dough was very hard and my stuffed crust cheese was not edible anymore. £30 for two pizzas that we ended up eating only 1 after we had to reheat it in our oven, is not good enough for Papa Johns.
Gee Singh
February 20, 2026
Pizza came like warm and tasteless..
Pizza came like warm and tasteless... Very disappointed
Manoj Jasani
February 19, 2026
Orded papa johns pizza harrow road…
Orded papa johns pizza harrow road wembley.Order arrived over an hour late and cold.we could not eat this.Wouldnt give a refund after complaining,called customer services they didnt care.BEAWARE OF PAPA JONS PIZZA DONT ORDER FROM THEM!MANOJ.
John Connor
February 16, 2026
No more PJs for us
PJs is not what it used to be and we won't be ordering any more food from here. From our experience:Online ordering process and delivery timeframe was great, that's where the satisfaction stopped IMO.Largest pizzas have diminished in size in all dimensions, the two we bought appeared flat and lifeless with small topping layers and a little cold. One of the pizzas with BBQ topping, was quoted by one of our diners, as 'tasting like toothpaste'. It definitely had an odd overpowering tinge IMO also.Boxes arrived a little dented with seal stickers peeled up on lids. possibly happened in transit who knows.A little expensive even with 35% off listed price.Conclusively I won't be buying from them again!
Lesley Clayton
February 14, 2026
Placed order at 6 - didn’t arrive
Placed order at 6. Not delivered by 7:30, rang the branch - Exeter St Thomas and was told delivery driver couldn’t find address which is ridiculous as it is in a well known area, a well known road and a house with a number in the middle of the street. I was told the order was on the way. When it arrived at ten to 8, there were only 2 pizzas. The order was for 3. We sent the order back and called the store to ask for a refund. No apology was given and I’m not convinced I’ll get my refund. It is a shame we received such poor service as we have bought pizzas from there many times and the pizzas are good. Will not be buying pizzas from them again.
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