parisrhone.com Reviews
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2.6 / 5
Average user rating
35
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for parisrhone.com.
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parisrhone.com Reviews
Read real experiences from customers of parisrhone.com.
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DS
June 16, 2025
DO NOT BUY FROM THEIR WEBSITE
DO NOT BUY FROM THEIR WEBSITE. Purchased a milk frother that worked for just a few weeks then quit. It was still within the warranty window, so I reached out to the company and was promised a replacement. First they said they would just send a new one, then changed their minds and required the original to be sent back. Then began the 9 months of runaround. Constantly saying "It's not in stock" (while it was still actively being sold on Amazon, so this was an obvious lie). They never did send a replacement after I sent the original. When I asked receiving about a different replacement item, I continually got messaged of "we're checking with the warehouse team to see what's in stock" then no response. Absolute scam of a company. Don't waste your money!!!
marianne boston
June 5, 2025
Mine broke after about two months
Mine broke after about two months. I liked it until then. Don’t waste your money.
Sarah Deed
February 21, 2025
Don't waste your money on a Paris Rhone…
Don't waste your money on a Paris Rhone 4 in 1 Milk Frother. I bought one for my daughter for Christmas, and after being used for less than 6 weeks it broke. Amazon were no help with a refund or replacement, I was told to conract the manufacturer. Despite emailing repeatedly, sending all the product information and a video of it not working, I still haven't had any resolution, no offer of a repair, replacement or refund. Appalling customer service, useless product.
Jerry
January 15, 2025
Received Paris Rhône milk frothier last…
Received Paris Rhône milk frothier last January as a gift. Really nice frother. After 6 months it quit. Got in touch with PR and they gladly sent another. Today January 2025 it quit. So even though they are a great frother, doesn’t seem to last. We bought one for the rv last June and will see how long it lasts. Too bad.
Consumer
December 17, 2024
Brilliant Customer service
I bought a milk frother from this company and after about 10months this failed. Basically the mechanism seized. I contacted customer services and I was asked for more information by Alma in customer services. She was very professional and prompt in our contact and unusually for companies I always had my messages answered by her. Usually you are shuffled among whoever picks up your message. Alma dealt with me throughout and I now have a replacement frother. She was very professional and compassionate. Best customer service I have ever received in my life and I am in my seventies!
stikr&mag purchaser
August 30, 2024
Helpful customer service
I had the basket air fryer - the coating started to come off after a few uses. Customer service was polite, professional and courteous - and persistent! It took a couple of months but I received my replacement.I love that they are non toxic. Thanks Customer service team!
David Heasley
July 17, 2024
Worst Amazon purchase, ever.
Bought a dehumidifier from Amazon made by them. Spent a whole afternoon with the controls, moving the water bucket, plugging and unplugging, and the compressor didn't ever come on. Worst Amazon purchase, ever.
Ali Sefa OZBAKIR
June 19, 2024
My friend bought dual camera with app…
My friend bought dual camera with app from my account for me. They canceled because of a suspicius activity. I missed 60 dolar discount... i tried again with my credit card. They canceled again. The company has a problem. They collect your money for 2 days and canceled. They dont want to sell i think...
Famman
June 12, 2024
Buyer beware
Buyer beware! Bought their nugget ice machine. It failed and their customer service was helpful. They let us pick a replacement item since they no longer supported the ice machine. A few short months later that item also failed (air fryer). This time they would not support it. That’s two expensive appliances that failed within one year. Seems this brand is struggling with product support and quality builds.
JACQUES PAYEN
May 1, 2024
DO not buy at any cost there product
DO not buy at any cost their product
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