pineappleclothing.com Reviews
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2.8 / 5
Average user rating
58
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for pineappleclothing.com.
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pineappleclothing.com Reviews
Read real experiences from customers of pineappleclothing.com.
Brands may not incentivize or pay to hide reviews.
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jminneman
December 20, 2025
I bought a beautiful sweater dress from…
I bought a beautiful sweater dress from this shop ! And all I can say is wow ! It is so beautiful and so warm ! I’m actually thinking of buying another one in a different color ! Very satisfied! I love it
Lisa Bowman
June 3, 2025
This is the worst boutique to ever…
This is the worst boutique to ever buy from. Their customer service is ridiculous and you will be lucky if you get an email back. They screw up and charge their customers. Look at other boutiques and you will get much better service.
Jay
April 16, 2025
I purchased an outfit for my mother who…
I purchased an outfit for my mother who passed away unexpectedly before I could gift it to her. The cloths are unwrapped and new, I returned them and I can not get a refund / credit to my original form of payment. I have only been offered a credit to the store. I have looked and do not want or need anything for myself from the options available.Pineapple still has my 125$ I have requested and communicated with the company to discuss the situation without resolution
Julie Johnson
November 22, 2024
I would give no stars if possible
I would give no stars if possible. I asked for a refund in good faith, and returned the clothes. I have received no refund. It has been two months. Also, fabric quality is cheap.
Gisela Hein
May 29, 2024
Bought matching dresses for my wife and…
Bought matching dresses for my wife and girls. The dresses were not the same color as advertised. The company refused to accept an exchange or refund.
Naledi Letsebe
April 19, 2023
Pineapple Clothing is A SCAM!!!!
I placed an order in October 2019 and received an order confirmation, but I have never received the order.I sent a direct message on Instagram to Susan letting her know about my issue, and this was still her response, "Hello🍍🤗Please email us with your oder number at (support email address). Thank you.🤗💕". The support team still did not assist me. When I send emails, all they can say is, "Hope you get your package asap". It's now 2023, and I have still not received my package.
Liza Caraglio
March 31, 2023
Buyer beware! Terrible quality
My daughter was invited to be an ambassador so I ordered her an outfit. The day we received it she put it on and within an hour it began to show wear. Fuzz and pulls on the bottom and the fabric beginning to come apart. I emailed customer support right away and I was denied a refund because their return policy doesn't account for poor quality or workmanship even if it's within hours of receiving the item. The material used is terrible quality and their return policy is completely inflexible.
Tamara
December 24, 2022
I agree with each 1-star review here
I agree with each 1-star review here. They also came to me with an offer to be their brand ambasador and have a discount coupon. My gut feeling told me not to, but... You know how it goes. So, I ordered three tops, each of them should've had glitters, and I got tops with PRINTED glitters. Moreover, I was waiting for almost a month for the package to arrive, and after I wanted to return it, they didn't want go give me an opportunity, because it was on sale. In the end they gave me for just one top, but after I've read here other experiences with returning the items, I gave up on that and decided to put it all to the garbage.I think some very twisted minds are behind it. Wouldn't it be easier to make things properly, then including all that energy to false marketing and things they do?And of course, you can not leave feedback on their page. It's all hardcoded. But at least now I know for Trustpilot. Lesson learned.
la-kriesha Walker
November 30, 2022
Never received my refund
I placed an order on 7/23/22 for two dresses. I only received one dress. I emailed the company and informed them that i only received two dresses and wanted to return to the item. They sent a authorization number and i sent the one dress that I received with a tracking number. The company stated i would received a refund. My item was delivered to the front desk, reception area, or mail room at 2:59 pm on August 12, 2022 in FORT LAUDERDALE, FL 33326. I still have not received my refund. This company is the worst.
Rebecca Walden
July 19, 2022
Wouldn’t trust them with a cent
I spent months waiting for my order and it never arrived. Every attempt I had at contacting the customer service team was greeted with excuses and a lack of care. After five months with no package I asked for a refund and was refused and they wouldn’t resend my items either. I don’t believe it’s right that I have spent money for a product I never received. I’ve had a horrible experience and would advise everyone to stay away.
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