popcornopolis.com Reviews
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3.9 / 5
Average user rating
5495
Total reviews
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popcornopolis.com Reviews
Read real experiences from customers of popcornopolis.com.
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Nancy
November 20, 2025
Bought a 24 pack to give as a gift 🎁…
Bought a 24 pack to give as a gift 🎁 Box arrived looking like a smashed accordion 🪗 Yes, I can return it to Costco, where it was purchased online, but that’s very inconvenient and doesn’t solve the problem (The product was shipped directly from Popcornopolis) - Called “customer service” to ask if they could send me an empty carton - “nope, we can’t help you” - I suggest toothers not to buy this item -
Jeannie Marie
October 27, 2024
Its Not what it used to be
Choices are so limited that I had to buy flavors I don't like to get the one I do like, so I have a trash can full of waste. I also bought a box of 40 mini cones that are micro mini and consist mostly air. It was my own fault, I placed the order, but what a total rip-off. This company has gone downhill. Since when is popcorn only for the upper-class? Yes it's good, but it's way too expensive.
Peter Pough
August 17, 2024
Ordered the case of 12 zebra on Amazon-…
Ordered the case of 12 zebra on Amazon- very tasty but to many husks
LY
January 16, 2024
Poor Customer Service + Poor Quality
I agree with another reviewer about customer service. In the package it said the company would do whatever to address a bad experience. Turned out that no one even bothered to contact me after I emailed them twice (11/10/23 and 11/19/23). My email to the customer support:"I received a box of Kettle Cone Mini popcorn packages from my friend. Unfortunately, after opening a few of these packages, the popcorn was soft and not fresh. I am very disappointed because I had really good Popcornopolis before.Your message said that you would make it right. I have attached the packing Slip with the order information on it. I appreciate if you can replace the popcorn for me.40 Kettle Cone Mini 0.90z EA (SKU 947318)Order #WC-0001267XXXOrder Date: Oct 26, 2023"
Shari Triplett Smith
July 4, 2023
Bag size shrunk!! Not okay!!
I love this popcorn, especially the double drizzle. The problem is the bag size is about 1/3 the size that it used to be for the same price. Very disappointing in that regard!
Testal
May 9, 2023
Just tried the Strawberries and Cream…
Just tried the Strawberries and Cream popcorn and it is amazing! Possibly the best snack I have ever tried!
Stephanie Connolly
March 27, 2023
Greedy company with very poor customer…
Greedy company with very poor customer service. Prices are insane, no longer in most grocery stores so you are stuck ordering online and paying extremely high shipping fees. I will pass.
Frank
February 17, 2023
Warning! Don't order from these folks, poor customer service!
I've had similar negative experience as others. Placed an order on Feb 6th, card was changed right away, label was printed but product not delivered. Almost 2 weeks of phone calls, online customer care forms submitted, and not one call or email in return. Will never buy from these folks again. Will be using the Popcorn Store from now on.
Helen
January 5, 2023
Problems with new ownership of Popcornopolis
For many years our school has used Popcornopolis to fundraise without problems. This year we again used them as a fundraiser even though we had to order 1/2 or 1 case of product instead of individual cones. After our order was placed and they had received the check they let us know that they were not going to be able to supply their cheese popcorn, that it would be available sometime in January. I emailed them and asked that they send what was available and then send the rest when it became available. I have not heard back from them. I have tried to call on numerous occasions without success. I did finally talk to a girl who could not find my order, was unable to tell me why it had not be filled. I am awaiting a call back.
Linda Bell
January 4, 2023
Popcornopolis took 99.98 and never…
Popcornopolis took 99.98 and never shipped my order. They printed a FedEx tracking number label only. The FedEx tracking number showed Popcornopolis never actually gave FedEx the merchandise. My order was made on December 16, 2022. I've called several times and the phone only hang up. I've emailed them and never gotten a response. They have not issued a refund. I will be taking steps to get my money back.
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