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4.6 / 5
Average user rating
6621
Total reviews
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Read real experiences from customers of poplin.co.
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Eileen Kaminski
February 28, 2026
Very nicely folded and packed.
Mackennzie D.
February 28, 2026
So simple and more affordable than I expected.
Michelle Oetjens
February 27, 2026
Poplin makes my life so much easier so I can enjoy life with my kids and not worry about doing laundry. I absolutely love this app!
Sk
February 27, 2026
My dryer was having some issues and my laundry is getting a bit backed up so I googled a service for laundry and I have to find Poplin. This is a very easy service to use. I’m gonna use this whenever I get backed up on laundry or just need a break people are great pick ups easy in the communication is great. This is an amazing app and I’m not just saying this.
Marshay Williams-kizer
February 27, 2026
The whole experience was so smooth and awesome!
Holly Harmon
February 27, 2026
I was looking forward to the extra time I would gain by hiring Poplin, but the unexpected value (and gift!) I experienced was mental space. I didn’t just do an art project with my daughter the weekend I sent out my laundry, I did it fully present, no rushing, I actually had fun and, dare I say it, relaxed(!!). The background pressure of fitting in the next load wasn’t there. I was unwound enough that I even fell asleep on the couch midday. When we got the laundry back the next day, even my husband (who was not a fan of getting laundry service) was impressed with the beautifully folded and organized clothes. I was literally giddy. Before Poplin, I heard nightmare stories of laundry services losing and damaging clothes. My experience with Poplin has been the complete opposite; the care and communication from their team feels like a small, local business that really cares. I will continue to recommend it to anyone who will listen. #PoplinChangedMyLife -HollyH
Rachael Young
February 27, 2026
Poplin is such a time saver for mommy like me! My child is special needs, and Autistic, so most of my time goes to her obviously! And laundry and chores can get pretty overwhelming! Poplin is such a life saver, especially the pick up and drop off, it’s everything! I will use this service again! Thank you for everything! #PoplinChangedMyLifeSincerely, Rachael Young
robcmcaol.com
February 27, 2026
My Laundry Pro Melissa is Top Flight! Not knowing how the laundry service worked I was slow to try it. But then, the clothes, sheets and towels kept pilling up and it was time to do something. My buddy was like ‘hey try this’ and I did. The sign-up process was easy peezy, lemon squeezy. I’ve recommended Poplin to family and friends. Yeah I’m hooked… 2X’s per month. Yep
Kathryn Dixon
February 27, 2026
I'm physically unable to do my laundry especially folding and I can't stand for longer than about a minute and I was so pleased at would a wonderful job Poplin did. It was my first time using their services. Richard, the man who did my laundry did an amazing job and the folding he did was just as I would have done it if I was doing it myself. He also followed my instructions exactly I'm using my detergent, downy, Clorox etc. I just couldn't believe what a wonderful job Richard did and what a great service Poplin is. I will use them many times in the future. #PoplinChangedMyLife Kathryn Dixon
Danielle VanDette
February 27, 2026
Do not use service! Poplin claims to provide damaged item protection but in reality they make it so difficult to file a claim that it’s essentially nonexistent. The kept asking me for new angles of the item, delaying the process, ridiculous requests like putting the shirt next to another shirt. They finally approved it but only gave me a couple weeks to find the original item ( had to do a google search and buy it on Poshmark) as the item is no longer made by gap. You can’t do the claim until AFTER you buy the item and it has to be the exact item or else you are stuck with poplin credit. After I bought the item, it then brought me the last page of the form that says it requested a video of the replaced item! Again, another hoop to make it impossible to file a claim. I had to have the item shipped so there’s no way it would make it to me in time to have to take a video and make the 45 day day deadline. You can’t ever talk to a human, it’s all email from people clearly off shore. Another parent in our group had their daughter’s underwear stolen by a laundry pro. Do not use!!Side note, I told the customer rep that I’m touring the country right now with a show so it’s extremely difficult to have the new item shipped to me as I’mNot in one place more than a week. Hence why I’m using poplin.
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