poshmark.com Reviews
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1.2 / 5
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poshmark.com Reviews
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Anne Blasco Edwards
February 10, 2026
Poshmark Closet Partner - What Happened To My Items?
On December 16th Uber picked up 10 items that I was sending to a Poshmark Closet Partner. This partner was to sell my items on a consignment basis. On December 16th, the Closet Partner contacted me to let me know that Uber had sent her a suspicious text asking about the items in my bag. On December 17th I messaged my partner asking if she received the 10 items and if she didn't let me know what was missing. As of today, the Closet Partner assigned to me has not replied to my repeated requests for information. I have contacted Poshmark Customer Support for assistance and have received AI generated replies that they are working on it and must allow 4 weeks for items to show up for sale on their app. It has been longer than 4 weeks and at this point I'm concerned that I'll need to write these items off as a loss. Poshmark has done nothing to resolve this issue and I'm at a loss as to what to do next.
jeyan alsalai
February 10, 2026
Terrible customer service and unfair…
Terrible customer service and unfair return policy. The seller @ sugar333mamaI bought a dress from Poshmark and it arrived with a defective zipper. The zipper was clearly faulty and broke as soon as I tried the dress on. I contacted Poshmark immediately, provided details, and expected a refund or at least a return approval.Instead, they refused to refund me and would not accept the return, even though the item was defective when received. This is completely unacceptable and shows zero accountability for selling damaged items.I am extremely disappointed with Poshmark’s customer support and their lack of fairness toward buyers. I will not be purchasing from this platform again and do not recommend it to anyone who expects protection when receiving defective items
Lesa
February 10, 2026
Poshmark appears to be accepting and…
Poshmark appears to be accepting and selling counterfeit goods, without any customer recourse on getting their money back! There’s supposed to be buyer protection!!! I’ve experienced this first hand…beware!
Ginger Loggins
February 8, 2026
OK, not great.
Seems to work fine, but not perfect. Lots of notifications if you put something up for sale, so when you are notified of a buyer, it's easy to miss. Not sure how much my items are being seen by potential buyers, but I'm not interested in paying extra for better visibility. In my experience, it's a fine app, but I'd like to find a better option for selling my clothes online
Nimryl Tecnika
February 8, 2026
Holding Seller Funds Hostage — This Is a Hustle, Not a Marketplace
Title: Holding Seller Funds Hostage — This Is a Hustle, Not a MarketplaceAfter years of using this platform, I noticed a shift — and now it’s clear why. Ever since the company was sold to a foreign conglomerate (Naver), the entire seller experience has gone downhill.They intentionally delay releasing your funds. I had to write them directly just to get MY money, otherwise it would have just sat there — locked — until I spent it back on their site. That’s not just shady. That’s a predatory hustle.This isn’t about policy. It’s a cultural shift in how they operate. Every move feels like it's designed to profit off the seller at every turn:Payout delays so they can bank interestManual redemptions to make sellers jump through hoopsVague policies to minimize accountabilityZero transparency about what changed and whyThis is hard-hustle behavior disguised as a "luxury resale" platform. The same sellers who helped build their reputation are now being manipulated into giving the platform free cash flow.Trust has been broken. Do better — or expect more of us to call you out.
Arzu Brown
February 8, 2026
Unauthorized sale and purchase
They made me buy a dress which is not my style or my size - there was a glitch in their system and the dress was supposedly purchased when I was asleep. I tried everything, I contacted customer support who were horribly rude and they didn’t acknowledge emails. I even contacted higher up, their headquarters with my proof of the history of my purchases, with no help. I asked the proof of sale and the email they presumably sent me and they never did. I tried to return the dress I didn’t buy and they used my funds without my permission. Don’t ever keep your cards or funds in the account. Apparently this happens and lack of customer service is beyond disgusting.
MICA
February 7, 2026
Poshmark does NOT protect their buyers!
I was totally scammed by a seller that said their sweater was in “like new” “excellent” condition, but the knit is as damaged and unwearable. I provided photos with comparison of a brand new version I ended up buying from the store. They refused to let me return it. I will never buy from Poshmark again and I spent thousands of dollars on that site. Shop on eBay, they protect their buyers from being scammed.
Karen S
February 6, 2026
STAY AWAY FROM THIS PLATFORM
I would give 0 stars if possible. Personal accounts NOT Secure even with 2 step verification! Scamers are within the App and pose as Poshmark Tech Support. Poshmark does NOT have phone number for support and only communication is email. Give a generic response when help is needed!
Dawn Olmer
February 6, 2026
First time user here and won't be back
First time user here and won't be back. Item was received in a timely manner and was exactly as described however, the minute I created an account I was inundated with emails from Poshmark. So. Many. Emails.Basically, once I received and verified the item I closed my accounting, deleted the app, blocked their emails, and deactivated the virtual CC I had used for the purchase.Now that I'm reading reviews, I'm actually shocked that my purchase went as smoothly as it did.
BestSources
February 6, 2026
I had email notice that an item was…
I had email notice that an item was sold. Weird that it didn’t show which item sold on the app. The email was legit from them as I got suspicious. They wanted me to verify my bank. They no longer like my Capital One card. Asked for another credit card. Reluctantly I filled again the form. Then the AI asked for the balance on my card. It was 0 as I had just paid off. They declined and wanted balance over $500! That’s so weird! I took down my inventory as I can’t rely on this app anymore. Also can’t be bothered buying! So glad I don’t rely on Poshmark and I cross list!
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