powells.com Reviews
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3.0 / 5
Average user rating
48
Total reviews
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powells.com Reviews
Read real experiences from customers of powells.com.
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Teresa Arnold
February 5, 2026
Sent over 30 books they rejected all…
Sent over 30 books they rejected all but 3 the three they kept was in the worse condition paid less then 70 cents each and refuses to send the rest back.Should have gotten paid 32.50 I'm a single mom I should have just put them in my ecom site but needed fast money for my car payment now have no books and no payment all my books in good condition with jackets and most are 1st edition
Katy Dutchington
December 14, 2025
POWELL'S IS GREAT
POWELL'S IS GREAT! I bought a paperback "THE OREGON TRAIL DIARY OF ESTHER BELLE HANNA 1852" by Johnny Vincento and really loved the quality. The shipping was fast. The cover had great graphics of an old oil painting from 1849 of the actual FORT LARAMIE, the Diary was authentic and had a nice gloss sheen.
Nancy Rynex
November 8, 2025
"Selling" books to Powell's
The Powell's website states that they will buy your books..."Thank you for your interest in selling your books to Powell's! You can sell your used books online or in our stores at the used book buying counters." But below it states they will give you credit for your books..."Payout method: Store credit only (No cash or PayPal)." Buying means paying money for books, not giving credit for me to use that amount to put toward a book I want to buy from Powell's. Basically you are donating your books and getting a gift card to buy more books at Powell's.
Douglas Lewis
July 14, 2025
I bought a book our last day in…
I bought a book our last day in Portland and discovered when on our way home to Alberta that it was misbound. It took Powell's a few days to answer my email, but the employee who did sent another, slightly cheaper, copy to my stateside address at no charge and with no delay. I am grateful.
Maryland Resident
March 4, 2025
Most Recent Experience Excellent as Always
I've dealt with Powell's for years and even had the pleasure of visiting the store in Portland some years ago.Their prices are fair and their descriptions are reliable.
Michael
November 30, 2024
Powell's just simply ripped me off as a bookseller
Powell's just simply ripped me off as a booksellerI am a bookseller. Powell's just simply ripped me off on my last buyback orders. After receiving my books they kept my packages at the facility for more than 2 weeks. After that, I received much less than estimated. According to them, some of my books have disappeared from the package miraculously..... Very bad communication. They do not respond to emails at all.
Lawrence Ramsay
July 28, 2024
I have just finished This Rescue Thing
I have just finished This Rescue Thing, a new book by Penny Allen. I love this book. It is a a female bro-adventure involving unfamiliar countries and interesting characters. Penny Allen has roots in Portland and has written an engaging book.
Ebookguyy
March 7, 2024
Dishonest merchant -- keeps making…
Dishonest merchant -- keeps making promises they don't keep with regards to book conditions, buying of used books, etc. Constantly change their own polices and then fail to follow said policies. We can no longer trust them, and their book selection seems to get worse and worse (they rarely if ever have books I'm looking for in stock, when nearly every other seller DOES have them in stock). Not worth the hassle with the slowwwwwwwww website either. Powells used to be ok to good; now they can't be trusted -- but aren't (yet) as sketchy as most Amazon 3rd party sellers. And Powells was smart enough to stop selling on Amazon, so maybe there is a very very faint hope they will finally improve their company, stop telling lies to customers, and make a genuine comeback... but sadly we've had to move on to more honest sellers who don't tell lies. We refuse to put up with blatant lies, so we will never use or visit Powells again.
Craig Richardson
February 14, 2024
Their shopping cart stalls on Paypal
Their on line shopping cart is not accepting Paypal, after I meticulously filled in every box of info, I clicked paypal button and blank page appears stateing "missing token" nothing else..dead..stuck So I set up an account, put in all my address info in have everything in my shopping cart (1 new and 4 used books) select paypal then press continue and nothing happens except continue button turns grey.. no useful help options or FAQS about this either, extremely lame!Using a Dell PC, Windows 10 and current Firefox -no problems with any other on line vendors accepting Paypal
Veronica
December 24, 2023
Mad customer in Georgia!!!
This was my first time ordering from this company and it will be my last. Sent me email saying my books had shipped on the 27 of November it's been three weeks and still no books. I want be ordering from this company ever again I've been tracking my books and the books are still sitting in same spot and haven't moved I don't know if I'm ever going to receive the books that I order.
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