prettylittlething.us Reviews
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1.7 / 5
Average user rating
1024
Total reviews
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prettylittlething.us Reviews
Read real experiences from customers of prettylittlething.us.
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Nastasia
December 27, 2025
I ordered on December 9th and i still…
I ordered on December 9th and i still haven’t received my package. I was really hoping to get it by the guaranteed arrival date but of course that didn’t happen. After all the bad reviews I’m very scared I’ll never get my package and I won’t get my money back. Will update if I ever receive my package but the AI chatbots are not very helpful so I don’t plan to shop here again if my package doesn’t arrive soon.
Roberto
December 11, 2025
I ordered a dress for my wife
I ordered a dress for my wife. It showed up and unfortunately it did not fit. We attempted a return via their return portal, I copied the order number from the email THEY sent me, and when i added it to the return portal it stated, "cannot find order". When attempting to contact their customer service team, i was greeted by an AI chat bot, all three times, via apple message, facebook, and IG messenger,, all stated the same thing eventually, "Our team is busy at the moment and we will get back to you at the nearest available time." It's been 7 days and i have not received an contact back from this company. I just want to return the dress that did not fit. Terrible customer service dont ever shop here.
Kaee
June 27, 2025
SHAME ON YOU PLT
I used to LOVE this company. I got my clothes from them almost exclusively for years. They have been very disappointing as of recently. It is IMPOSSIBLE to get in touch with them. They REFUSE to respond to any of the emails or chats. Their customer service team is non-existent. I have been trying to get in touch with them for MONTHS about a return that they refuse to refund me for. It is very disheartening that they have strolen my money and refuse to acknowledge any of my receipts of return as I have sent them everything from the post office and they will not even respond to my numerous emails. SHAME ON YOU PLT.. you have lost a customer forever
Kae Hammerel
April 4, 2025
Insane/unrealistic sizing
I ordered a size 18 pair of cargo pants, hoping to finally have a pair of pants that fit my short stature nicely. The package arrived and I opened it to find a pair of cargo pants that have a total length of 48 inches! This is an insane and unrealistic clothing design that is only meant for people who would have to be at least 7 feet tall.I am only 5 feet tall. This pair of "pants" are almost as tall as my entire body. Absolutely absurd and a total scam.When I went through the process for the return, they only refunded me $20 (I spent $35) for their ridiculous "clothing".
Nickie Sams
March 11, 2025
I really should have researched here…
I really should have researched here before ordering pants from this place that are two sizes too big. They charge to ship and charge to return for a grand total of $27.00. I will stick with Shein, Temu and Fashion Nova. If you are in hesitant about ordering from here, listen to your instincts. I will now have to find someone to tailor these pants two sizes down and being that they are cargo pants, I don't see how that is possible.
Melyssa Bonner
December 30, 2024
Gift card fraud
I purchased a gift card for someone for Christmas and it is not working! I’ve sent several requests for help and instead of providing into assistance, they tell me to clear my browser. As if I have not done that several times! PLT refuses to provide assistance beyond clearing the browser!! Thiefs!
Novee
October 29, 2024
Excellent Company
I love PLT.US and have been shopping with this company for almost four years. I love my clothes I received thus far because they are really trendy. I love when they have salesThe shipping is really fast
ANA.M.EVERLYN IYOONGZ
February 7, 2024
AFTERPAY NOT ACCESSABLE IN NZ
I've been reading a lot of negative reviews about PLT. It's been 1 year since I reviews the afterpay issue that is not accessable in New Zealand.Please fix your site afterpay doesn't work in new Zealand 🙄Seem like PLT doesn't care about this matter that is not solved. I shop on PLT AUSTRALIA. Anyone else in New Zealand having this issue or just me since 2022
Penelope brown
January 17, 2024
I am sooooooo disappointed in this…
I am sooooooo disappointed in this company. My granddaughter ordered some jeans & they were too big. They were accepted back. Unfortunately the replacement jeans were never received. When PLT was contacted we were told after numerous attempts that it’s not their fault that she didn’t receive her item. They sent it & they’re washing their hands of the matter & will not respond to any further contact. How rude.this company has the worst customer service & needs to loose so many customers until they start treating them/us with respect. You guys have her money & she has nothing to show for it. Pretty Little Things are Ugly little Thief’s !
Leigh petersen
December 14, 2023
I ordered a top 4 October got…
I ordered a top 4 October got confirmation email saying I would have it on or before 16 October we are now 16 December and no sign of top.I have emailed them 3 x without any repliesI am extremely disappointed with this company and would not purchase from them again
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