prungo.com Reviews
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Join 95+ users reviewing PRUNGO. Read verified ratings and real customer experiences on prungo.com before you order.
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4.5 / 5
Average user rating
95
Total reviews
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prungo.com Reviews
Read real experiences from customers of prungo.com.
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David Blanco
March 31, 2026
Real Relief for My Shoulder Pain + Top-Tier Support
PRUNGO exceeded my expectations—both with their product and their customer support.I originally purchased their red light therapy device, and it genuinely delivers. I’ve been dealing with shoulder pain, and after consistent use, I noticed a real difference. Less stiffness, improved mobility, and overall relief that I wasn’t getting before. It’s one of those products you’re skeptical about at first, but it actually works.I did run into an issue with the charging base, which wasn’t working properly. Their team asked for a detailed video to diagnose it—which, to be fair, was a bit involved—but I understand why they do it. Once they reviewed it, they confirmed the issue quickly and immediately arranged a replacement.What stood out most is that they didn’t just replace the faulty part—they offered to upgrade me to a full 3-module set at no cost. That’s not something you see often.Bottom line: the product works, and the company stands behind it. If anything goes wrong, they handle it the right way.
Milan
March 26, 2026
It does what it promised
Great product and the shipping was fast. The customer service informed me nice and fast.
Tony Larita
March 19, 2026
Excellent customer service
Excellent customer service! Had some questions and they answered my questions fully and provided great insight on the product. Nice to find good help. Answered my email in less than 24 hrs.
Ale
March 18, 2026
Fast delivery, great customer service
Fast delivery, and the prungo fluxgo seems great. Too early to tell if it will be beneficial, but the pods and the case both feel premium and well built. So far it seems to be helping, and I’m happy with the purchase. The strap-system works fine, allthough a few more straps of different lengths would be nice.The customer service is absolutely superb. Whenever I had questions, they were quick, concise and helpful. I had a few issues with the product, and they were quick to fix the issue. 10/10 Of things to improve on: the pods make a fairly loud beep when turned on, when low on battery and when turning off. There is no way to turn this beeping off. However Prungo has been alerted of this, and will consider adding that moving forward.
ANGELA SCOTT
February 24, 2026
Easy to use
Easy to use. Not sure if I have benefited from its use, early days yet.
Pjc
February 20, 2026
A circle of hell..
I haven’t had the opportunity to use the products as they seem unable to get the item to the couriers who bizarrely once they did they’ve chosen Evri who are possibly worse than prungo at their job….. so at this point my parcel is floating somewhere and neither can be contact except through an Ai drive circle of hell.. good luck if you use either.. but you’ve been warned.
Tom
February 17, 2026
My son has been dealing with Osgood…
My son has been dealing with Osgood Schlatters (very tall for his age) this has caused him to reduce activity over the last few months. Within one week the pain has significantly reduced to the point he’s been bouncing around noting it feels so much better. Still gets some pain after activity but the next morning after treatment comments it feels much better. Early days but very encouraging. Will be used throughout the cricket season as a bowler which caused the initial issues.
xe
February 13, 2026
I'm writing this review because Prungo…
I'm writing this review because Prungo will not replace my faulty charger unless I give them an honest review. They have also offered me a free upgrade. So the make of that what you will.I can't say if the device works but I have used a large IR and R photobiomodulation panel and tracked it on Whoop with positive effect. Prungo should be similar if smaller effect.The three-way charger broke. The single charger has a weak magnet connect which comes off. The mobile advantage of Prungo over a fixed panel is somewhat decrease if you have to keep disconnecting the strap to charge which puts you off using it. Communication with support could be better. If they could make charging work with the strap on and improve customer support I would recommend it.
melinda struwas
February 10, 2026
Outstanding
Excellent product…easy to use…customer service is OUTSTANDING…
Bernie C
February 5, 2026
It does actually work.....
I originally purchased my Prungo FluxGo for knee pain issues related to cycling, and to be honest, FluxGo exceed my expectations by a long way. My knee injury has healed and am now using FluxGo in the evening after a ride - sort of a maintenance mode to aid in the preventative of future injuries.
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