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3.2 / 5
Average user rating
2042
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for purchasingpower.com.
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Read real experiences from customers of purchasingpower.com.
Brands may not incentivize or pay to hide reviews.
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K. Brown
April 8, 2026
I have been trying to order for 5 days now but my order keeps getting cancelled. I have called 3x and been in 2 chats and no one can tell me why this keeps happening. Then the amount of time to solve the problem 5-7 days is ridiculous. By the time it gets "solved" I am sure the item will be sold out. I have provided all info needed and all I do is keep getting stonewalled and pushed off.
Keysh Baby
April 8, 2026
Purchasing Power has been consistently taking money out of my account for over a month. These charges were made for a product that was already paid off, which is unacceptable. After reviewing my account, I also noticed I was overcharged on several purchases. I strongly encourage others to check their account summaries carefully to make sure you haven’t been overcharged as well. I will be pursuing legal action to resolve this matter.
Helen W Cervantes
April 4, 2026
I like Purchase Power bc of the conscience. My tv went out and I didn’t have money to buy one so I got it through PP. I dislike the price hike. Does each state or employer have a different selection of what they can purchase? I saw where some could purchase furniture but I can’t get it on my app
Latonya Barnes
March 30, 2026
I recently purchased a ninja air fryer from them which is extremely overpriced but any ways they shipped out the product and took the whole amount out of my paycheck!!!! And couldn’t tell me why when I originally requested to have payments taking out every pay period!!!! I was highly pissed!! Contact customer service and they was dumb as a rock sorry that’s what I got from them!! I will be removing them asap from my LES because the item is already paid for !!! My first time with them and last , they should not be allowed to be in business with the federal government!! They are scammmers!!!!!!!!!
M
March 26, 2026
We are writing this from the perspective of a supplier partner. In our communication with them, or lack of, we were treated in a rude and dismissive way. The personal retribution has cost my team mightily, and while it's out of my control as this company's founder, they did express that they would leave bad reviews.
Phelesha Morris
March 2, 2026
They are making me pay for a trip to Mexico in spite of all that’s going on with the cartel and the government and then still expect me to pay over $1600 for a trip that I do not feel safe going on. They were no help at all. They did not care and I will not be using them again.UPDATE: I received a phone call from corporate today and they refunded me my money. They apologize for how the situation was handled.
Kim Velazquez
February 23, 2026
I purchased a PS5 in December 2025. I received a different item than the one I ordered. I asked for a price adjustment since the item I received was cheaper. The man I was dealing with stated that according to their supplier the PS5 I received was more expensive than the one I ordered and they wouldn’t do a price adjustment. This is not the case. He offered me to return the item for a refund. Due to the poor customer service and him not knowing the prices of their items I decided to keep the item since I can’t guarantee that I will actually get the refund. So now I will be paying a higher price for a lesser item. I will never order anything from them again. I also made sure to tell my coworkers at Disney about my experience.
Tracy Paluck
February 21, 2026
Purchase Power gives you the access to get what you need without the stress or hassle of using your 401K or burrowing money to purchase what you need.
L Covington
February 8, 2026
DO NOT EVER PURCHASE ANYTHING FROM THIS COMPANY THEY WILL NOT STAND BEHIND DAMAGE TO PRODUCTS CURRENTLY OUT OF 2000 DOLLARS BECAUSE OF DAMAGE THAT WAS CAUSED EITHER DURING THE STORING PROCESS OR THE DELIVERY PROCESS ,THEY WILL PUT THE BLAME ON EACH OTHER AND NEVER TAKE ACCOUNTABILTY EVEN WHEN YOU SHOW THE PROOF .
Julia Lopez
February 6, 2026
If I could give this company, zero stars I would back in July 2025 I ordered a $2000 iPhone which I never received. I called the company and was told they would look into it. I called UPS they had a tracking number but yet didn’t have the phone. I called Purchasing Power again. I even talked to human resource about it and had a phone call from a manager asked me to call her. I thought we were gonna fix the problem but nope she never answered me back. She never answered my email so now I’m stuck paying for a phone that I never received. Pretty sad. Never will I order anything from this company again?
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