readers.com Reviews
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1.5 / 5
Average user rating
209
Total reviews
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readers.com Reviews
Read real experiences from customers of readers.com.
Brands may not incentivize or pay to hide reviews.
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Invino Veritas
March 31, 2026
The ultimate low-quality, outsourced readers market
Their business model is 1) sell cheap, Chinese-made readers at what looks like a discount, but you're actually paying a premium compared to what you are getting, 2) obfuscate the shipping process and outsource the support to slow chat and even slower phone support from the Philippines, and 3) take 7 to 10 business days to ship and then charge you for shipping for most orders unless you reach a payment threshold. I called to complain, and it took them about 4 seconds to cancel my order (which is what they likely expect given their outsourced, drop-shipping, iffy quality product). Just spend a bit more money and go to Amazon. You'll have your readers tomorrow.
Bradley Wright
March 30, 2026
Consistently poor quality lenses
Consistently poor quality lenses. All three pairs I ordered were worthless and ended up in the garbage. They did refund my money, but wasted my time. This isn't the first time I received glasses with poor lenses from Readers.com, but it will be the last time.
Bob Fisher
February 6, 2026
I've ordered from Readers.com for…
I've ordered from Readers.com for several years. And there is one thing in common. The nose pieces fall off, usually on the left side after a month or two. I placed an order on December 28th and finally had to call and complain on January 29th. The customer service representative was unfriendly and didn't apologize for the ridiculous delay. Don't waste your money or your time. Go to COSTCO or wherever and walk out with your purchase. On a scale of 1-10 I would give them a -1.
Rebecca Henault Osburn
December 28, 2025
Do not order from this company
I have ordered from them in the past with no issue. This time I had difficulty ordering online using their promo code so I called and placed the order. Then I called weeks later to find out they cancelled the order for no reason. Order placed again after 30 minutes of being on the phone. Then I received an email stating the order was cancelled. I called back and had to reorder again and was promised I would receive it before Christmas. Called December 23rd since I had not received the order and they said the office would be closed until December 29th. Checked the status and it's still on the unfulfilled. What a terrible experience. Do not recommend or ordering from this company.
George
November 19, 2025
Not as cheap as promised, except in quality and service
First frustrated that initial quoted low price turned out to be glasses without lenses. After required options added price doubled (even before additional optional add-ons). Then received incorrect prescription lens. Customer service (in Manila) said they would make an exception(?!?) and send replacement, but I would have to pay S&H. Bottom line for EyeBuyDirect.com AKA/DBA Readers.com: Their glasses aren't as cheap as promised, but cheap enough to throw away rather than pay for replacement.
christophe gerard
August 19, 2025
Glasses
the glasses themselves are good, the packaging is awful! the glasses should each come in a protective case, the sides are bent( my second order now). really need to make it Happen in order to get consistent positive reviews!
rollinover
May 9, 2025
I've bought glasses here
I've bought glasses here, and liked them. Then I bought more. The problem is they are super flimsy and break easily. It's almost like they have an expiration date, and break where the arm meets the frame.Happened again on a pair of glasses last night that I bought about 5 months ago. All I did was pick them up off of the night stand.
John
May 9, 2025
2 pairs of glasses broke in the same spot
I bought glasses from Readers.com in April 2024, and in 8-months, the arm of the glasses broke off while I was wearing them. I thought I might have gotten them caught on something that resulted in the break so I reordered the same glasses. In 3-months, the glasses broke in the same spot as the previous pair. I reached out to customer service and never heard back.
Pris Mc.
March 11, 2025
I have ordered 3 times from Readers.com…
I have ordered 3 times from Readers.com over 6 years. Each time, I receive the eye glasses, they are of cheaper quality and more expensive. I won't order from them again.
larry starks
January 10, 2025
Fashionable but low quality
I have purchased a lot of glasses from Readers.com over the years -- I just purchased 10 pairs -- but I know what I'm getting. I like them because they're fashionable and I can wear the frames that best suit my mood on any particular day. And they come at a reasonable price. But I know that the frames will get loosey goosey -- sometimes after only a month or two. If I found the kind of frames I liked elsewhere at reasonable prices, I'd make the switch in a heartbeat.
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