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ridgewallet.com Reviews

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Join 1,898+ users reviewing Ridge. Read verified ratings and real customer experiences on ridgewallet.com before you order.

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4.4 / 5

Average user rating

1898

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for ridgewallet.com.

Score

4.4

out of 5

Great

1.9K Reviews

5

78%

4

2%

3

2%

2

2%

1

16%

Brands may not incentivize or pay to hide reviews.

ridgewallet.com Reviews

Read real experiences from customers of ridgewallet.com.

Brands may not incentivize or pay to hide reviews.

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J

JAMES CAUTY

February 9, 2026

good but destroys cards

It's good, but, it destroys your cards, if grit or sand gets inside the wallet, it rubs against the cards when you take one out, over a short period of time the cards will be ruined.

M

Mr DP

February 7, 2026

Great product, brilliant customer service and fantastic warranty

I’ve had a Ridge wallet for years. Great product which keeps everything in one place and is far less bulky than a traditional wallet. When I lost my wallet I was devastated. Having to replace all the cards was a nightmare, but as for the wallet, I contacted Ridge about their warranty. They were fantastic. Ben from Ridge dealt with my claim quickly giving me the options, and 2 days after ordering I received my new, upgraded wallet at no cost aside a small admin charge. B n even threw in a free AirTag strap so I can now attach an AirTag and not lose my wallet again. The best customer service I have experienced in sometime. Brilliant.

K

Kayla Friel

February 6, 2026

The rings I ordered were such nice…

The rings I ordered were such nice quality and beautiful! The originals were too big so we did an exchange that was very quick and easy. When I got the second set, one of the rings still didn’t fit so I talked to Jayzel and she was amazing and got it squared away for me.

G

George Vdokakes

February 6, 2026

Great product

Great product, had an issue with my wqallet and they replaced it

J

Jonathan

February 5, 2026

Hands down the best customer service…

Hands down the best customer service experience I have ever had! I accidentally made big a mistake on my order and their customer service was very helpful and compassionate! I would 100% recommend this company for Rings! I will never shop anywhere else aka Helzberg, Zales, or any other jeweler!

A

Anthony Stafford

February 4, 2026

Ridge lacks Customer Support and Trust

I submitted a warranty claim over 14 business days ago, and I have heard nothing from anyone regarding that claim within the timeframe. I have also heard nothing back from anyone on the message chat over the course of 5 days, and no response in over 2 1/2 weeks regarding my claim at all.This has become an unbelievably disappointing customer service experience and is fast deteriorating my faith in and support of this company. Shame on MKBHD for promoting a company that has horrendous customer support.

R

Rachel Brelsford

February 4, 2026

Excellent Customer Support Experience

I had a great experience with Ridge’s customer support team. They were professional, kind, and handled my claim thoroughly and efficiently. Even with a high volume of inquiries, they followed up, reviewed the photos I provided, and immediately took ownership of the issue.I truly appreciated the clear communication, the quick resolution, and the thoughtful gesture included with my replacement order. Situations like this happen, but the way your team handled it speaks volumes about your company and commitment to customer satisfaction.Thank you for making the process smooth and reassuring, I’m very happy with how this was handled.

C

Carlos Recio

February 4, 2026

Great and beautiful products backed by…

Great and beautiful products backed by an awesome customer service. I have a ring set and would love to get one of them wallets but they are a little pricey. Anyways I’m very satisfied with them.

D

Derek

February 3, 2026

I’ve had my wallet for years and didn’t…

I’ve had my wallet for years and didn’t realize I could submit a warranty claim for the finish chipping. Submitted the claim and waited but didnt get a response by email initially but i contacted customer support via chat and got it handled immediately. Thank you for being a reliable company.

P

Paul

February 1, 2026

These guys are absolute top drawer

These guys are absolute top drawer. I purchased a wedding ring from them. It arrived 2 days later. But after trying it on it wasnt right for me. I ordered another ring from them in the meantime whilst I arranged the return and refund for the previous ring using their returns label. Long story short...evri (absolutely useless) 'damaged my parcel and told me to get hold of the sender for a refund. Contacted Ridge through the online portal on my account. Gave the tracking number and got issued a refund with no further questions. Definitely worth giving them a try. I highly recommend.

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