saltandstone.com Reviews
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1.9 / 5
Average user rating
130
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for saltandstone.com.
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saltandstone.com Reviews
Read real experiences from customers of saltandstone.com.
Brands may not incentivize or pay to hide reviews.
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jildaelaine
March 27, 2026
I absolutely love this deodorant
I absolutely love this deodorant. It smells wonderful and lasts almost 24 hours with no aluminum in the ingredients!!! It has probiotics that work with your own skin chemistry. I will never buy another brand as long as I can purchase this!
Anna B
March 27, 2026
DO NOT BUY.. Deodorant does not last at all and poor customer service
DO NOT BUY... Doesn't last and terrible customer service from refunds and exchanges. Bought the deodorant and you should carry it with you all the time because it does not last for more than a few hours. I was willing to look past it becuase it's "natural" right... I then ordered the mist discovery set but didn't care for it and didn't use it so I've attempted to contact them 3 times via email because there is no phone number... what company doesn't have a customer service phone number?? 2 weeks since receipt of the order, 3 attempts to contact them with zero responses.
Yvonne Pickford
March 12, 2026
DO NOT ORDER FROM THIS COMPANY!!
DO NOT ORDER FROM THIS COMPANY!!Ordered the body mist as a gift. However it didn’t arrive in time and I would like to return the item. There is. I informed in the website re returns so e-mailed them twice and have not had a reply. This is totally unacceptable as by law you have 14 days to return.
JS
March 10, 2026
Website issues cost me extra $
I did not receive a discount that was applicable. It took a handful of emails out to customer service before I received a response. During the following numerous emails S&S showed ZERO desire to offer a solution nor did they show any evidence that there was a concern to address the issue or the dissatisfaction of a new customer.... seems myopic. Even worse they acknowledge the problem was a result of their website.From Salt & Stone:"Hi there,I completely understand your frustration, it’s confusing when you’re trying to secure a specific deal and the cart doesn't behave as expected."I (new customer) hardly recommend you purchase product elsewhere.
Lori G
March 9, 2026
Rubbish
Rubbish! Don’t waste ur money like I did. The scent last a few minutes and it’s gone, scents are rubbish too . Cheap product, with social media hyping it up. Wish I could get my money back 😢
Katerina
March 8, 2026
Overpriced and not very effective
Although Salt & Stone deodorants get a lot of hype on social media, I wasn’t particularly impressed with the product. First, I found it quite overpriced, especially since it seems to run out fairly quickly. Second, it left a noticeable white residue on my clothes after application. Lastly, I didn’t find it very effective at preventing odour, and it also had an oily texture that I didn’t enjoy.
Stacy Campbell
March 6, 2026
Great customer service!
I ordered the discovery bundle of body mists and I received the order within four days. When I opened the package, one of the vials was only half full. I contacted Salt and Stone via their web page to advise of the issue. I received a response within two days, and within 48 hours they had shipped a new discovery bundle, free of charge. That is amazing customer service! Oh…and I love the body mists. I will definitely order more in the future.
Barbara Darensbourg
March 5, 2026
Rash Rash Rash and you wouldn't refund.
Rash Rash Rash and you wouldn't refund.
Cyn
February 28, 2026
not worth it
All the body wash samples smell the same and are too perfumy
Swindled
February 22, 2026
Salt and Stone is a total scam
Salt and Stone is a scam. I tried to cancel my order immediately after placing. They refused to cancel it on my credit card then and scammed me into promising a direct refund to me. Super sweet emails of reassurance. Naively, I accepted. And then they never replied again. They kept my $60 and went dark.
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