saveonlens.com Reviews
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4.3 / 5
Average user rating
2679
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for saveonlens.com.
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saveonlens.com Reviews
Read real experiences from customers of saveonlens.com.
Brands may not incentivize or pay to hide reviews.
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Lane
March 24, 2026
The best!
Not only do they have affordable prices, they also have the BEST customer service!
Josh
February 12, 2026
It’s my second time ordering since last…
It’s my second time ordering since last year. Been great both times! The packaged was a bit delayed due the storm, but it still got here in one piece.
Tim Evans
February 11, 2026
Good product and service, but high price
Good lenses, good price, reasonable shipping time, although perfectlensworld is cheaper.
customer
February 3, 2026
The checkout process stated 5–7…
The checkout process stated 5–7 business day delivery for standard lenses (no special prescription). After ordering, my lenses hadn’t even been processed, and I was told I’d need to pay extra to actually receive them within the promised timeframe.Between the delayed processing and the noticeable price increase from last year, the experience felt misleading and frustrating.
Cynthia Barnes
November 12, 2025
I can see
I have ordered lens from SaveOnLens for over 20 years and they always have what I need at a decent price.
Cindy Evert
August 15, 2025
My experience has always been great
My experience has always been great. Shipping is fast and my products always arrive on time. It’s so convenient to have my contacts delivered right to my door. I’m a very happy customer
Lisa
August 14, 2025
10☆'s!
I have bought my lenses here for years. Super Fast Shipping, & Excellent Service~10☆'s!Free shipping is always a good thing!
Jim in California
August 14, 2025
A Good Company
I got my lenses a couple days earlier than expected. It was a good deal. Will buy from them always. Jim in California.
JC
June 23, 2025
Just ordered my first box of contacts…
Just ordered my first box of contacts from here! Was a bit anxious in the beginning but glad everything went smoothly. Chose for expedited and arrived in a few days. Thanks so much!!
Jennifer
June 20, 2025
GARBAGE CUSTOMER SERVICE
Garbage product and customer serviceAbsolutely horrific customer service. Defective contact lenses which I believe our counterfeitReceived lenses, as I began using them I noticed two of blister containers were dried out. Which means the contacts were dry, cracked and defective.Contacted the Save on Lens and Taylor Z. Offered me 5% on a future order. She said I cannot be offered a return, replacement or refund. The 5% is a joke. That doesn’t cover even one defective lens, or the shipping or even the tax. I informed her I will be filing public complaints on BBB, FTC, my credit card and also Trust Pilot.Over 24 hours later she responds with a change of tone. Asking for a picture. Send her picture of the box and lot ID. She said she needs pictures of the blister packs. I disposed of them after her initial response refusing to help me in any reasonable manner. I told her I tossed them after her refusal and she then replies well then we can’t help you.What a scam!!! They know damn well by responding that they won’t help, replace or refund people aren’t going to save these blister packs. Knowing this, they wait a good amount of time to then request pictures - knowing the probability of having them is slow and then relieves them of any obligation to help their customers.Horrible company, doesn’t verify prescriptions either. They funnel through Canada but their office and shipping is right in Washington. Scammers, fraudulent company and shady business practices.I have formal complaints with the FTC, as selling contact lenses in the manner they are is illegal. They cannot mask themselves under “Canada” when they’re in Ferndale Washington Basically $63 in the trash.
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