seamless.com Reviews
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February 10, 2026
by: Jennifer Hunter
1.2 / 5
Average user rating
1401
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for seamless.com.
Brands may not incentivize or pay to hide reviews.
seamless.com Reviews
Read real experiences from customers of seamless.com.
Brands may not incentivize or pay to hide reviews.
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Kourtney's Plastic Salad Bowl
January 29, 2026
Horrible customer service and arbitrary…
Horrible customer service and arbitrary "refund" amounts. If you press them, they'll increase the amount, so-- what is the truth? Quit wasting your customer's time (and money).
Amin Rahman
January 28, 2026
I had an electr iCal problem at home
I had an electr iCal problem at home. One of the switches in the power board was tripping. RACV emergency sent their (Seamless ) electrician. He spent some time and could locate the fault. He suggested that a more thorough investigation was required lasting 5 hours. Received a quote after three days saying that the detailed investigation would cost 865 dollars followed by further recommendation. Called an individual electrician. He looked at the switch board . Checked the switch that was tripping. Found it was faulty. Replaced it. And everything was all right . A new switch cost 65 dollars. He charged a total of 200 dollars.
spidermumbai
January 19, 2026
Burned by default gratuity
Didn’t realize til I had already placed my order that I’d been charged a $33 tip for the driver(?!?). Was unable to cancel. Never using them again.
Lesley
January 1, 2026
My order did not process and never…
My order did not process and never arrived. I called the restaurant and they never received it. I provided all the information, card number, etc. When I called Seamless they couldn't help me at all. I had to order directly from the restaurant after waiting 2 hours. Now I have to wait another 45 minutes. Never using Seamless again
Jose Alvarado
November 2, 2025
2nd ERROR IN A ROW (no refund this time)
For the 2nd order in a row, the driver did not follow instructions and left my food on the ground. I specifically instructed through the app to have face-to-face contact and a phone call upon delivery. When bringing the matter up with customer service rep Rodel, he would not refund the tip I gave the driver upon my request. The reason? Too many refunds processed to my account which was due to their lack of service. I am deleting the app/my account and am only leaving 1 star since I could not leave less. 0 stars in my book.
Kalene Faricellie
October 17, 2025
Seamless Employee Stole My Food
I am a long term customer and I had a delivery driver take a picture of my food in a parking lot holding my food that never arrived to my door step. It was $50 worth of food and 1 was a kids meal. The driver clearly stole my food as the app said delivered and there was no delivery so I simply called the phone number and all of a sudden it was out of service. Seamless offered me a $10 credit and my money back, meanwhile an employee or contractor stole $50 worth of food.
Ebony Daynes
October 11, 2025
Absolutly crap wont refund atall do not…
Absolutly crap wont refund atall do not book
Cassie Allen
October 5, 2025
Do NOT order thru Seamless
I wish I would have seen all these reviews before ordering thru Seamless. I placed a large order thru Seamless for a birthday party. I ordered a total of 6 pizzas and 4 breadsticks. None of these were delivered, and Seamless cancelled my orders. I sent a friend up to Little Ceasers to pick up the orders and then found out that someone from Seamless already picked it up. Terrible experience and ended up with 20+ people waiting another 1.5 hours for food. All Seamless did was offer me $0 delivery fees for the next 60 days.
Marina Blobshtayn
September 30, 2025
I made on order through them restaurant…
I made on order through them restaurant couldn’t call me because they didn’t allow them to do that and they didn’t even bother to notify me about it. only part of my order was delivered which I didn’t want to be part. That is terrible
- e x o t i c w i l d -
September 25, 2025
The worst delivery service I have ever…
The worst delivery service I have ever used. No proof of deliveries, and no deliveries without the code. Beware, (even if you chose contactless delivery) you’d need to provide a code to the delivery driver and there will be no chances they leave your order in the right place (or leave it at all). The customer support can’t do anything about anything (they’ll keep telling that it’s your fault for not confirming the successful delivery without providing a code), which is impossible to do if you’re not at home. Never again. No refunds for undeceived orders, Money stolen. Had such a “great” lunch.
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