seventhavenue.com Reviews
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Join 158+ users reviewing Seventh Ave. Read verified ratings and real customer experiences on seventhavenue.com before you order.
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1.2 / 5
Average user rating
158
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for seventhavenue.com.
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seventhavenue.com Reviews
Read real experiences from customers of seventhavenue.com.
Brands may not incentivize or pay to hide reviews.
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Grandma6748
April 3, 2026
STATEMENTS
They will not send me a paper statement in the mail. Per my attorney companies are to send a bill/statement for any monies a person owes.
Love Life
March 22, 2026
Sent wrong size bedding and I talked to…
Sent wrong size bedding and I talked to customer service on phone and they assured me the order was correct they charged me for right size but sent wrong size and the delivery was so messy It kept being a delay on the delivery each day !!!!
Patricia Chambliss
February 27, 2026
My purchased a couch on Oct.20,2025
My mom purchased a couch on Oct.20,2025. It took two for months delivery,(Dec.21,2026) and they also informed her; she would have to pay tariffs,because the couch was coming from overseas. The couch is garbage it collapsed this week, after having it for two months. they told her they have a 60 day return policy the couch literally broke down on the 56th day, and they told her there was nothing they could do. Please beware of this company , they do not stand by their products and the customer service was really rude to my mom. My mom is a senior and she received their book in the mail.I believe they may target the elderly. PLEASE BEWARE!!! Seventh Avenue.com
Carmen Frye
February 13, 2026
If I could say minus a star I would…
If I could say minus a star I would this company is absolutely horrible don't ever buy anything from them and customer service the guy just hung up on me after I told him to please put the account back to a 0 balance because of returning a pot set that was of poor quality and he just hung up on me so now I'm telling everyone please save your money and don't get anything from these people, shipping cost are over priced and so r their products and they r cheaply made
Misty Witter
February 12, 2026
Customer service is crap
Customer service is crap! Ordered a protection plan on my item, never received a copy of that plan, 1st agent said it would be mailed if I didn't get it by email, next said they don't offer a copy of the plan. Supervisor was extremely rude and unhelpful
Cheryl
February 9, 2026
High prices for generally low-quality…
High prices for generally low-quality products and they consider an order to be a invitation to bombard you with unwanted catalogs forever. Run away.
John Briscoe
January 18, 2026
Don't order the quilts
I ordered a $100 plus quilt. It arrived okay but it was less than half an inch thick. I wouldn't pay more than $20 for this throw blanket. It is not a quilt. Of course they make it look nice and thick in the photograph. I will do no more business with them.
Janice Gajda
January 12, 2026
Seventh avenue sucks
Seventh avenue has very expensive prices for crap. Then, add the shipping costs to that crap and it's outrageous. I signed up for Seventh avenue plus to try to lower my shipping costs and it was supposed to be free for 30 days. I canceled it before the 30 days was up they charged me for it anyway and refuse to refund the money to me. They lost a customer, a good customer, over $18. I hope they're happy and I sure hope they stop sending me 14 catalogs a month
Caryn Hughes
December 21, 2025
Absolutely ridiculous company
Absolutely ridiculous company. They are constantly sending catalogs not just seventh avenue but their sister companies as well. So I finally decided I would order some Xmas gifts from them.. placed order online and everything seemed to be going smoothly. I had even called and one 🕜 f their employees flat out lied to me and told me everything was good to go. My items would be shipping out to me the following week. I hadn't seen or heard anything so we called today, 4 days before Xmas only to find out they denied my credit numbers order! So now I have a lot going f gifts I need to try to get them but I am in the middle of moving n don't really have time for this . Needless to say never again receive an order from me or anyone else that I can tell. Really deserve a negative pppl
Carmen Rankin
December 19, 2025
Very deceptive
Very deceptive! I haven't ordered from them in a while (possibly 6 months to a year) but I kept seeing a $16.95 charge on my bank statement and in an email. Thinking maybe I had not fully paid them off I just sort of brushed it to the side. November 2025 I saw the same charge so I called knowing I had a 0 balance. Well come to find out I had been "opted into" a membership. Wtf moment. Who does that. I never agreed to a $16.95 Seventh Avenue membership. I called December 8th to be "opted out." I was told it had been taken care of. December 17th I get an email and a pending charge for $16.95. I called again only to be told to take care of this I would need to call customer service at a different 800 number. I asked why wasn't I told that the last time I called and she said "I don't know." I told her I was told that everything had been taken care of and I was opted out of the membership and would not be charged again. December 17th I proceed to call the second 800 number to be informed "that no charge has been made" with my response being "oh yes there has because I have a pending charge in my bank account and an email stating I was charged. Her solution to the whole ordeal was to tell me I would be reimbursed for the November charge and argue about the fact that "I must have agreed to the membership" or I wouldn't be in it. Deductive reasoning: if I haven't ordered or called them recently why am I just now seeing the $16.95!?!?charge. Somehow someone "opted" me in to something I never agreed to. In conclusion, be aware of what you say and agree to with these people and make sure you ask if you are talking to actual customer service or just someone who is working from home and trying to make a sale for commission. I will not be ordering from them or their affiliates, of which there are several, ever again.
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