shadyrays.com Reviews
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Join 512+ users reviewing Shady Rays. Read verified ratings and real customer experiences on shadyrays.com before you order.
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3.0 / 5
Average user rating
512
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for shadyrays.com.
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shadyrays.com Reviews
Read real experiences from customers of shadyrays.com.
Brands may not incentivize or pay to hide reviews.
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David Blampied
January 30, 2026
I finally lost my sunglasses
I finally lost my sunglasses. I went back after 3 or 4 years to act on the “lifetime replacement policy” only to find out they cancelled it. Not sure how you cancel something like a “lifetime policy. Shady indeed……
Steven Snyder
January 29, 2026
Liars
When I purchased sunglasses from Shady Rays it was said in writing that I had a lifetime replacement policy. 5 years later I finally need to make a claim and they say my 2 year period has expired. They are liars and cheats and I will never do business with them again.
Josh Reilly
December 31, 2025
Great Customer Service
I have bought 2 different styles of Shady Rays. Unfortunately, my favorite pair broke while ice fishing and it was own fault. I received my replacement pair incredibly fast without any questions asked and they shipped them for free. Not only are these sunglasses great quality, the customer service is outstanding!
Larry ONeil
December 10, 2025
I was psyched to buy my first pair of…
I was psyched to buy my first pair of shady rays until I recieved the glasses. The packaging is fine and the frames are decent as well but not the lens. There is no crispness and clarity like other glasses I own, they seem cloudy which was really a big disappointment.
Ken Harrison
December 6, 2025
Bought it on special and it wasn't what…
Bought it on special and it wasn't what I wanted, would only exchange at the retail price and it took 2 months of bitching to get that done. Now the incessant emails and text can't be stopped. They will rip you off. I took the screwing but now they won't shut up with the adds. There is no place to opt-out of this crap. Their customer severce is in a deep underground well some where with very limited understanding of your problems. They Suck
Bob Miller
November 28, 2025
Bad customer service
I went to the Store located at the Oxmore Mall found a pair that looked and fit good, the sign had them at $132.00 and the Black Friday 50% off. Well at check out I was informed the price was off by $10.00 because I picked the blue lenses. He also apologized and said that the sign does not say that but they are $10.00 more. What a ripe off. Then I contacted the company office and they told me the same thing even when the sign does not mention a price difference. No customer service at all
Michael O'Diam
November 12, 2025
Shady Rays will have my business as…
Shady Rays will have my business as long as I need more sunglasses! Their customer service in on point, timely and I spoke to an actual person. They also have one of the best return policies I can remember dealing with. Great company!
Steve Oberaigner
November 10, 2025
Shady Rays Love them!!
Originally, I found them on Facebook and thought I would give them a try. Thinking they would be a cheap product, I couldn't have been more wrong. I love the glasses more than any others I have owned.
Todd Toner
November 4, 2025
Great sunglasses that are priced well
Great sunglasses that are priced well. Warranty service is the best. I'm getting the ski goggles next.
RC Colorado
October 19, 2025
Cheap CHINESE sunglasses with a FAKE…
Cheap CHINESE sunglasses with a FAKE "free" replacement policy. You'll pay $17 for a "free" replacement of your $10 cheap sunglasses. Stay away from this scam of a company.
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