shavershop.com.au Reviews
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2.5 / 5
Average user rating
82
Total reviews
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shavershop.com.au Reviews
Read real experiences from customers of shavershop.com.au.
Brands may not incentivize or pay to hide reviews.
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Liz Anderson
February 1, 2026
Best Place to Go for Good Advice!
I have purchased items from this shop for a number of years and have found the staff to be ultra helpful, friendly and able to give advice that is true. No pushy sales! This shop is at Cairns Central Shopping Centre and staff members Shona and Jasmine are quality staff members.
Adriane Swinburn
January 12, 2026
I had a dreadful experience at St…
I had a dreadful experience at St Lukes. I had been assured that any Oralb head would fit an Oral B toothbrush - but no, the replacement heads I boyght didnt fit. It took over 15 mins for them to agree to then process a $20 refund. Their knowledge and customer service are dreadful. And no apology for inconvenient incorrect advice in the first place. Awful. Will never return.
D H
December 23, 2025
When simple becomes impossible
When simple becomes impossible. Went to order online and CC payment would not go through for click and collect. My wife went into store to purchase and use the 10% discount for new member code I could use online - store staff member would not honour discount code and told my wife to sort out online issue with ‘online support’ team ?! Wife called in disbelief as I check online again and saw I could get delivery by Christmas if I ordered that day. Tried payment with Apple Pay and it worked….. with 10% discount applied. Didn’t try this early as I wanted click and collect. Happy days - so I thought. Got postage details to see it will not arrive till after Christmas and the irony, it was posted from the store my wife was physically in! Ordered on Amazon, will come on Christmas Eve and will return late Shaver Shop one for refund. When these ‘bricks and mortar’ stores complain about a drop in sales, they have none to blame but them selves with this level of incompetence.
Malin Jayaweera
December 21, 2025
Christmas Shopping.
Today (21/12/2025) at around 1:30 pm, I visited your Castle Hill Towers store intending to purchase a spray trimmer cleaner and a few other products. The store is quite small. One staff member was assisting two customers, while another staff member was standing behind the counter, moving around without appearing busy. I walked through the store several times trying to locate the items I needed but had no success. Despite this, the staff member behind the counter never asked if I required any assistance.After waiting and searching for over five minutes without any help, I decided to leave the store. I later purchased the items online from a different company.This experience was disappointing, and unfortunately, I won’t be returning to the store again.Merry Christmas.Kind regards,Malin Jayaweera
Stephen
December 16, 2025
The WORST website I’ve ever seen!
The WORST website I’ve ever seen in the modern age. Shaver shop you’ve missed out on a simple sale today because your outdated CRAPPY website doesn’t work on a mobile device, wouldn’t give me the option to actually pay for the item in my cart, so bought off Amazon instead! You might want to put some money into this area or you’ll be left in the dust!
Nomani
December 5, 2025
Don't buy online they give you the old…
Don't buy online they give you the old product, I purchased some new cutting scissors can't even cut through shit. Useless asf products here that's the last time i buy from there. Even the clippers I got are trash for cost not worth it at all.
Rosie Smarrelli
November 30, 2025
I encountered a staff member
I encountered a staff member, Manpreet, at the Highpoint Maribyrnong store who was unbelievably rude and outright obnoxious. Her behaviour was unprofessional and disrespectful, and her attitude reflects extremely poorly on the entire store and customer service. I also witnessed her interacting in the same dismissive and discourteous manner with another customer, which made it clear that my experience was not an isolated incident.Management should seriously review the conduct of this staff member if they value their customers and their reputation. I will not be returning to this store again.
Mark Nelson
November 28, 2025
My wife and I bought a Pitbull head…
My wife and I bought a Pitbull head shaver for me for Christmas and it is the best shave I have ever had! The store staff were friendly and helpful with my purchase. I recommend anyone to shop there. My local shop is at Greenhills shopping centre at East Maitland. 10/10 overall!
Sylvia
November 23, 2025
Bad costumer service
When I asked the salesgirl for some assistance she first said to me that she would point out where the product was because she had to get back to the counter. Mind you we were the only ones in the shop. There was no other costumers. Then when I asked her if she had any more of the product I wanted she proceeded to tell me that she first she doesn’t know and second that it was her roster day off today and she had to come in to work. She ya getting paid Sundays rate. That is not my fault, she is there to work and assist customers. If it’s not for her costumers she would not have a job to go to and definitely would not have a salary. If she didn’t want to come in to work she shouldn’t have. Not good enough.
Claire Carter
July 30, 2025
I ordered a bottle of 'Beautiful'…
I ordered a bottle of 'Beautiful' perfume. The price was much less than other retailers, so I should have been wary. It came,in the correct bottle,but smells terrible. I have been using this perfume for years, so I know what it smells like. Its awful! If its too good to be true, it isn't. I learned my lesson. Dont buy from this company.
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