Shaver Shop Australia Coupons & Promo Codes

Had a terrible experience at the St. Lukes store. A staff member told me that any Oral-B head would work with my Oral-B toothbrush, so I bought replacement heads. They didn't fit at all. Getting them to agree to process a $20 refund took over 15 minutes, and they didn't even apologize for the wrong information. The staff knowledge was lacking and the customer service was poor. I won't be going back.

This has to be one of the most frustrating websites I've used in years. The mobile version barely functions, and I couldn't even complete my purchase. I had items in my cart ready to go but couldn't get to the payment page. Ended up ordering from somewhere else instead. You're going to lose a lot of business if you don't fix your online shopping experience. There's plenty of competition out there.

This company is one of the top places to work in the Australian and New Zealand retail sector. Everything really comes down to how well you handle sales and customer interactions. Management takes performance metrics seriously and monitors individual numbers alongside team and store goals. The targets are totally manageable when you break them into smaller pieces. Their recruitment and HR departments stand out compared to other retailers I've known. You get responses from HR within hours, sometimes even minutes. The interview process is straightforward with no unnecessary complications. They also conduct proper background and police checks before hiring, which makes you feel confident about your workplace safety. The pay is solid. My onboarding included personal training from my area manager, and there are tons of video tutorials and resources available online. Their company policies are fair and reasonable. The work environment is collaborative and friendly rather than harsh. People actually enjoy coming to work.

Bought a Philips Lumea 7000 at a good price, but it turned out to be a special version made just for this store. It was missing the face and bikini attachments, which really limits what you can do with it. You're basically left with just body use. Another online shop had the full package with all three attachments for only $13 more. I asked if I could buy the missing pieces separately, but Shaver Shop suggested contacting the manufacturer, which hasn't worked out. It's been disappointing.

I'd like to share my experience at the Lower Hutt mall location. The service was outstanding. I bought some razor blades and shaving cream, and Mihir greeted me as soon as I entered. His product knowledge is impressive and his manner is so warm and welcoming. It's unusual to find a business these days with this level of care for customers. Mihir really deserves recognition for his work ethic. It's clear he's got a bright future in retail. Thank you for the exceptional service. Staff like this makes a real difference in how customers feel about shopping with you.

I want to commend the team at the mall location in Lower Hutt for delivering outstanding service today. I stopped by for some razor blades and shaving cream. From the moment I walked in, Mihir greeted me warmly and showed impressive knowledge of the products. He helped me find exactly what I needed in no time. It's rare these days to experience that level of customer care in a retail setting. I wanted to recognize Mihir's contribution because he truly deserves acknowledgment. Working in retail can be tough, and he absolutely excels at it. Thank you for reminding me why good service matters so much.

Had an excellent experience with the Canberra location. The products are top quality, the express shipping was fast, and the packaging was great. Everything about this purchase went smoothly. Highly recommend them. Thanks for taking care of me.

I want to say thanks to Angela at the Fountain Gate shop. We popped in looking for an electric razor as a gift for my wife, and I needed some guidance on the right choice. Angela was super helpful with great customer service and really understood the products. She explained that my previous trouble with electric shavers was likely because I wasn't properly preparing my skin first. We left with a new shaver, pre-shave solution, and maintenance oil. Couldn't be happier with how things turned out.

Wanted to recognize Angela at the Fountain Gate location. My wife and I went in because I needed help picking out an electric razor as a Christmas gift. Angela was incredibly helpful and really knew her products. She also mentioned that my previous bad experiences with electric shavers were probably because I wasn't prepping my skin properly beforehand. We walked out with the shaver, pre-shave solution, and aftershave oil. I'm very happy with my purchase and the guidance I received.

Found some really solid bargains during the Black Friday event. Managed to grab several nice gifts for the holidays at great prices.

Their Black Friday sale had some seriously great deals on it. I picked up a bunch of nice stuff for Christmas presents at awesome prices.

The service was wonderful. I came in with a faulty product, and the staff member knew her products inside and out. She solved my problem right away. Couldn't have asked for better help.

Had excellent service when I brought in a product that wasn't working right. The staff member I worked with clearly knew her stuff and took care of my issue immediately. Really pleased with how they handled it.

Usually when I walk into retail shops, I feel like I'm being judged and overlooked as a middle-aged guy, unless I specifically ask for help. That wasn't the case at the Fountain Gate location. I came in thinking I knew what electric shaver I wanted based on online research. A wonderful staff member named Iglesias approached me and actually listened to what I was looking for. He went to grab the product I wanted but unfortunately it had sold just minutes before. Instead of leaving it at that, he wrote down the model I needed and explained how to order it online. I decided right then that if all retailers treated customers this way, they'd do way better business. I went home and immediately ordered a $400 shaver through their website. That's the kind of service that brings customers back.

Impressed by how far customer service went for me! I'd purchased two products that work together on sale, but one turned out to be out of stock. They refunded me, but I was left with half a set. I called and talked to someone who was apologetic but said there wasn't much she could do since they'd already refunded me. I asked to speak with a manager. She said she'd submit my feedback. Honestly, I didn't expect anything to come from it, but a manager called me back the very next business day. Sej was fantastic and got me set up with the sale price when stock became available again. Even better, he personally called me when it was back in stock instead of me having to keep checking. He made sure to express post it to me as well. It felt amazing to work with a company that actually cares about fixing problems without making excuses. Just real, honest service.