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1.3 / 5

Average user rating

3391

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for shefit.com.

Score

1.3

out of 5

Bad

3.4K Reviews

5

75%

4

12%

3

6%

2

3%

1

4%

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shefit.com Reviews

Read real experiences from customers of shefit.com.

Brands may not incentivize or pay to hide reviews.

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Jayden

December 17, 2025

Lies about PR, very rude…

I had a very unfortunate experience with this brand. I was promised PR for my brother and his fiancés bachelor / bachelorette party. They’re on the autism spectrum and don’t drink so I’m trying to make things very special. After after communicating with an agent for HOURS, I waited weeks and didn’t receive a package. So I reached back out and a woman named Alli told me she’s sorry but that agent was being too generous and I won’t be receiving anything. I fully know that PR is up to the brand and wouldn’t be upset if they hadn’t already promised it to me, if I hadn’t gotten everyone’s sizes and told them about it. I’m just upset that after hours of preparation they couldn’t even send over a lousy shirt to make up for the inconvenience. Definitely not a brand I would support. I may be making a video on my TikTok to review as well.

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Liz

December 16, 2025

Product received was not as advertised

Product received was not as advertised. Sizing was way off. Requested a refund for unworn items and was denied claiming hygienic reasons. $115 in the trash. For a company that advertises to curvy girls, why would you sell a product labeled as M that is barely an XS?

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Sophia Dalle

September 10, 2025

Unfortunately the ultimate shEfit …

Unfortunately the ultimate shift sports bra arrived with defective zipper . I was unable to move that zipper whethe fit wa s on my body or off laying flat, finally i think went off track struggling with this zipper . i trie d it on within 15 minutes of its receipt and arranged to return it. Their customer service accepted return and only refunded th e pric e of the bra 55.90 shorted me 16.00 for the shipping charges which i do not consider ethical.becaus etc the bra was damaged in the first place. .so please check the fine print . No i will not buy their line again i will not risk it

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Clinton & Robyn Brandl

August 13, 2025

Very disappointed in their product

Very disappointed in their product. They advertise for mastectomy bras, they are not. Very uncomfortable do not have the support needed when return because it didn’t work they disregarded my chats and gave a $19 refund. These bras are horrible and their customer service is trash.

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Nicole Drezner

May 27, 2025

Have to pay for everything

I had to pay for everything. The one thing I’m so mad about is that you have to be a pro to do day four. So now I have to look up on YouTube/google to find the routine. Do not buy the app if you a lot. 1 STAR

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Valerie Griffin

May 8, 2025

Design flaw and horrific customer service

I got the high impact bra and the zipper no matter what I do, taping it, putting badaids on my skin chaffs my skin and makes me bleed. All I get from their customer service automated emails is more questions, requesting me to pose in the bra and send it to them, just run around nonsense. It's an expensive bra that literally makes me bleed after every work out and they just barrage you with questions until you give up and not respond. It's been 6 emails threads back and forth about the same questions. It's a bogus bra with a design flaw they won't admit to and will not help you. Don't buy from this company!

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Anna P

April 29, 2025

The Shefit sports bra is a joke

The Shefit sports bra is a joke! I'm sick of these bra companies claiming that bras are made for large breasts and they're not. This bra creates a huge bubble under my shirt where the zipper ends and sticks out and makes it look like a have a third boob. It's uncomfortable and doesn't keep your breasts from bouncing. Don't waste your money, this is a scam company that knows nothing about a woman's body.

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Janet M

January 10, 2025

Shefit won’t refund money to unhappy customer

I’ve ordered several high impact bras that were great, I was in between sizes, and sized up, was just right. The low impact bras in the same size are so small I can’t wear. Even though it seems like they have a great return policy, if it’s ordered on something like a Black Friday sale, there are no returns, no exceptions. I feel cheated. It seems others have written reviews on trustpilot about the exact same issue. Shefit has lost a loyal customer. The low impact bras are soo small in comparison with their other bras. I’m out of the money for two. Stay away from sale items! And I was bombarded with emails to lure me to the sale.

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Eileen Patterson

January 7, 2025

Read return policy before buying because they do not transparently show final sale!

They do not show that any purchase is final sale unless you search for the return policy, which few people do until AFTER they receive an item and learn it is not acceptable. Their merchandise is junk, frankly. The bras cannot be closed because you'd need 3 hands, 2 to hold it closed in front and 1 to zipper it up, as soon as you release one side to zipper it, it pops open. Plus all their merchandise is short, and some people prefer to have some modesty, particularly when obese.

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Nichole

January 3, 2025

Shefit Bra 2024 Fall Sale

Shefit Bra 2024 Fall Sale - False AdvertisementI purchased five bras from Shefit on December 2, 2024, based on recommendations and their advertised holiday sale. I carefully selected bras from the "Everyday Bras" page, relying on the clearly stated return policy, which allowed returns or exchanges within 30 days if the bra didn’t work, no questions asked.Despite following Shefit's sizing guide, the bras didn’t fit—they were cutting into my ribs. When I emailed for an exchange, Shefit claimed the bras were final sale due to being discounted 40% or more, citing information supposedly available on the product page and FAQ. However, there were no such disclaimers or asterisks indicating these bras were non-returnable on the page I ordered from.After I provided screenshots of the original return policy visible at the time of purchase, Shefit reiterated their "final sale" policy, maintaining that items discounted at 40%+ are non-returnable. Interestingly, they updated the product pages to reflect this policy only after my complaint, as seen in a timestamped edit. The updated text now states: “FINAL SALE, NO RETURNS, REFUNDS or EXCHANGES.”This lack of transparency feels deceptive, leaving customers unaware of the hidden restrictions during purchase. It's concerning how many people may have unknowingly bought these items under the impression they could return or exchange them.Shefit’s actions—changing their policies retroactively and refusing exchanges—suggest shady business practices. For anyone considering buying from Shefit, be aware that sale items, regardless of the advertised policies at the time, may not be returnable. This has been a frustrating experience, and I caution others to double-check all fine print before purchasing.In my opinion, Shefit owes everyone affected by this misleading practice the opportunity to return or exchange their products as originally promised. With the screenshots and Shefit openly admitting to me that this was a HUMAN ERROR on their part yet refuses to give a refund, I will be disputing the charges with my bank and recommend everyone to try it. They got busted and are acting shameful in the way they are blaming their customers as if we are stupid.

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