shudder.com Reviews
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1.4 / 5
Average user rating
420
Total reviews
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shudder.com Reviews
Read real experiences from customers of shudder.com.
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Stefanie Springer
March 28, 2026
Scam!
The selection of movies and shows is fine. A lot of B horror films, which I knew going in. My issue is it is a SCAM! I cancelled my account twice and they continued to charge me. They do not send a confirmation email when you cancel so I couldn't prove it, but the second time I went through the process I took a picture of the screen that said I cancelled it. But they continued to charge me. I had to call customer service where they said "they don't usually issue refunds." I did get one month payment back, but it should have been more.
Christian
March 16, 2026
App and customer service made me cancel after nearly a decade
Great content, terrible app and even worse customer service. they continuously misplace the email address for my user account, instead continuing to save it as my years old graduate email despite MANY emails from me to their customer service where they claim its been switched over. Now I am locked out of my account and they are claiming my account is not under my email. I am done being a customer after joining at the start and carrying a yearly subscription for almost a decade.
Kc
March 9, 2026
Poor choice of selection
Poor choice of selection. Did a 7 day trial, obviously had to add my debit card details. Then once I searched the whole app and didn't watch a single movie. I went to cancel and sure enough, the app was updating FOR DAYS! And couldn't cancel... Look if your into neo noir or side hustle horror it's a go.
SLNC
February 24, 2026
Scamming me...
They have quite literally tried to charge my card over 15 times after I attempted WAY MORE THAN ONCE to cancel my subscription and whole account in general. The movies are good, but they're incredibly money hungry. I'm pretty sure they're controlled by Satan or something at this point......Anyway, I had to block them on email and get a whole new card so they would stop charging me! Very recently, I somehow got an email from them....Again! 1000000000% do not recommend.
Matt Sword
February 22, 2026
Bad movies/difficult to cancel
Very poor selection of movies, with many not even in English. Updates on average only one new movie a month.. multiple times the app locks you out, won’t let you back in until to change your password - then fails to send link to update.. keep charging with no access. It’s a joke, then when you want to cancel subscription they make it impossible. Stay away.
Denis
February 4, 2026
AVOID AVOID AVOID
AVOID AVOID AVOID SCAMMER SITEOFFER FREE TRIALS on seven day basis THEN CONVERT TO EXPENSIVE ANNUAL SUBSCRIPTION WITH NO COMMUNICATION, DEDUCTING FROM YOUR ACCOUNT FOR YEARS IN BACKGROUND, NO EMAILS, NOTHING, NO REFUND YOU HAVE BEEN WARNED
Tahir Hussain
January 1, 2026
Review
Very old customer due to reactivate service
Rose C
November 9, 2025
I'm in Australia
I'm in Australia, recently playback will not work on ANY of the android apps on my devices. I have performed all the troubleshooting ideas, and still it won't work. Nothing has changed with my network. I emailed Shudder support with details that they asked for. They said "We're working on it" then nothing. All my other streaming services work perfectly. Still getting playback errors. And I'm paying for not having a service. I give it another day or so then I'm unsubscribing. Having researched it, this is not a new problem. Disgusted.
Raven Spawn
October 14, 2025
Poor disappointment
I gave Shudder a chance just to see what all the hype was about, and to be honest, I was really disappointed. Shudder's library of horror movies are very limited, and most horror movies that you can watch on Shudder, are already free to watch on Tubi instead. Shudder's monthly or yearly subscription isn't worth it. As a massive horror fan, I personally recommend Tubi over Shudder.
Robyn Jones
October 13, 2025
Shite
Shite, payed and wouldn't let me screen share for my friends
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