simonsaysstamp.com Reviews
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2.2 / 5
Average user rating
115
Total reviews
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simonsaysstamp.com Reviews
Read real experiences from customers of simonsaysstamp.com.
Brands may not incentivize or pay to hide reviews.
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cmpeter
October 23, 2025
Go to for card making supplies
I’ve never had a bad experience ordering from Simon. Huge selection and the $5.00 off coupons are a great incentive for return purchases.
Customer
July 25, 2025
Ghosted and overcharged
Ordered the Tim Holtz Christmas in July collage kit along with other products. The kit was intended for a live class co-produced by Simon Says Stamp. There was a delay in sending the order and it didn't arrive in time for the class. I reached out for help and was ignored, other than a small distraction to remove me from asking for a reply on social media. The parcel hadn't even left the USA by the class date. The parcel also didn't declare that VAT had been paid, so it was held by customs and wouldn't be released until I paid the VAT again and an admin fee. There was some damage to the contents from customs having a rummage about. I'm now financially out of pocket by over £50 and need to go through a tedious process to try and claim some of this back from HMRC. I asked Simon Says Stamp for help and they have again ignored me.
Abigail Sheffer
July 10, 2025
Stay away from them. No package, no response.
Tried giving Simon Says Stamp another chance after a terrible experience a few years ago — big mistake.Same story again: a dishonest, unreliable company with nonexistent customer service.They ignored all my messages, and I had to involve PayPal just to get my money back.They don’t respond, don’t ship, and clearly don’t care. Absolute scammy behavior.Never again.
Craftingcommunityatlarge
April 3, 2025
False Reviews
Simon Says Stamp is censoring consumer reviews. Consumers who leave negative reviews for a product, are being censored, and not being made public. This is against Federal law, as the FTC bans censoring real reviews (positive or negative). Consumers have sent the owner requests to stop and comply with federal law, yet they willfully have not stopped. Please know that the owner and her website, do not accurately and actually reflects reviews left by consumers. Instead, they are intentionally misleading consumers. Buyers Beware!
J Smith
December 23, 2024
No responses or order received
UK customer. 1st order earlier this year took many weeks (I receive orders from other US companies in a few days). 2nd order placed on Dec. 4th, allegedly shipped on 6th. Tracking shows 11th, 14th and 16th with carrier. It is now 23rd December. The order hasn't moved, I presume lost. These were CHRISTMAS ITEMS including the Tim Holtz diecember gift - I only placed the order to get this. So now money paid, no updates, no responses, no order. Note that the shipping and duty makes the overall cost twice as much as the goods ordered, so ordering with SSS is a carefully considered and costly decision. Bitterly disappointed and categorically won't order again. Why do so many high profile people in the craft industry support and promote them? I just don't understand. SSS has lost my faith as well as my custom. Bitterly disappointed. Just don't bother. As many others have said, just shop elsewhere with companies who value their customers.
Natalie Carter
December 19, 2024
Simon Says Stamp
Simon Says Stamp has excellent products. I would give them a 5-star rating, however, their choice of shipping 'provider' is Asendia. Check their reviews before purchasing, especially for overseas deliveries.
L Cohen
September 24, 2024
Horrible company
Horrible company. Slow to ship, no phone number…poor customer service.
Fed up with Simon
July 5, 2024
I have spent between $5-$10k just in…
I have spent between $5-$10k just in the past two years here and only used a coupon twice (and only $5 each)- I placed an order that was several hundred dollars and they denied a five dollar coupon because it was expired b6 mere hours. I feel they should take loyalty into consideration. Also a cutter that was $100 only worked twice and basically they said oh well, buy another cartridge. I will buy from scrapbook .com from now on.
customer
June 25, 2024
I have placed 2 orders
I have placed 2 orders, both orders were received very very quickly! Super fast shipping and Great prices! Highly recommended
Valerie; RI
January 19, 2024
Processing and shipping orders takes way too long!!!
I love their products and am a member of their card making kit of the month club. However, they are so slow to ship everything. They announced their January card kit around the second week in December, it took over a month for them to ship it to me when other card makers were receiving theirs weeks before. Currently, I placed an order over a week ago that is still not processed. They released their February card kit last week, they state they start invoicing and shipping on the 16th of each month for the following month. I have not received an invoice and do not expect the kit until after Valentine's day even though it has a Valentine's day theme. It is very frustrating, to the point I am considering another card kit on the month club.
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