skechers.com Reviews
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1.8 / 5
Average user rating
2120
Total reviews
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skechers.com Reviews
Read real experiences from customers of skechers.com.
Brands may not incentivize or pay to hide reviews.
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Mannat Grover
February 7, 2026
I would rate is company 0 stars as many…
I would rate is company 0 stars as many times i could do. Worst services. Pathetic quality now a days
Goose Kim
February 6, 2026
Skechers at Westfield in Stratford-Nicole
Skechers at Westfield in Stratford, Nicole greets customers with a smile and is always so helpful, going above and beyond to provide assistance and advice, drawing on customer needs and her experience and knowledge of Skechers footwear. Lovely young lady, a real asset.
Michael Thomas
February 4, 2026
Excellent service in Swansea
Excellent service from Emma in the Swansea store.Good advice friendly and professional.Mike & Sally
KH
February 3, 2026
Don’t buy Skechers for longterm use, or to put away as a spare pair.
I bought several pairs of trainers when they were on offer, one of them being Skechers. I rarely wore them but decided I would use them years later for a home workout as they had hardly be worn. Unbeknown to me as I started my workout the sides started to come out all over my floor. What made it worse was the filling was covered with sticky residue which was a nightmare to clean off my wood floor and carpet. I contacted Skechers and was told this can happen after time even if they haven’t been worn. I told them I have other trainers older and they haven’t done that. My advice is stay clear of Skechers trainers if you are looking for them to last longterm even if they haven’t been worn. Certainly don’t buy them to put away as a spare pair. I have photos that I sent to Skechers of proof but it seems you can’t upload photos on here.
Ron Walker Sr.
January 31, 2026
No support after period of time
I've purchased skechers for past few years never thought about giving a review. After a period of time these skechers sport black and white tennis shoes lose their support on the inside of the shoes. I've also noticed they've either doubled or almost tripled in prices ! What the hell is up with that ? Back to support, I always get wide width tennis shoes, nevertheless when the inside loses its support it causes plantar faciitis and its painful. Never, I mean never will I purchase another skechers pair of tennis shoes again. I now have to find another comfortable brand that won't lose its support.
Kit Roman
January 29, 2026
Avoid these slip ins thin elastic laces can't be replaced …
I bought Skechers slip ins colour pink with the very thin elastic laces. Within a couple of days the elastic sagged. I bought new stretch laces but after cutting off the old one realised one of the eyelets was completely sewn in so I couldn't dislodge the old lace and renew it. It was the same on both shoes. I'm still struggling to get the eyelet undone. The cotton stitches are super strong. If anyone else has had this I'd be pleased to hear how they solved it. Meanwhile I've no lace in one of the shoes. I would recommend avoiding this style of stretch laces at all costs. Never again 🤦♀️
Mrs.Bull
January 27, 2026
2 hour wait
I bought some Skechers in my usual size. They come up 2 sizes bigger than any other brand. You can't exchange so have to re order...problem is you've lost your points earned and had a 20% discount code that only works once. So to exchange will cost me £25 more than I originally paid because their sizings are off. Phoned customer services to explain and ask for a code I could use. Was in a queue for 2 hours before I had to give up. Doesn't tell you your place in the queue so you have no idea if you're close or not. My guess is there's one person on a phone to deal with the whole world's skechers customers. Appalling service, will return and buy a different brand.
Tony 1
January 26, 2026
They are very bad shoe company.
They are very bad shoe company.My wife size 6 was like a 7, this is only when she bought them and one month after. After one month they possible be a 7.5.Terrible. This is not the first time that happen to us.A prevoius pair she bought the soles open up on the front, and customer service is very bad, and the company doesn't care what so ever about you. You can see how many bad reviews they have and never help anyone that complain. AVOID THEM.
It’s Me
January 22, 2026
Usually do shopping at 6446 Irving Park…
Usually do shopping at 6446 Irving Park road , IL and last night again CALEB helped me beyond his job and was very professional and courteous . I bought some last week for travel and again last night couple of shoes and CALEB was fantastic in helping me out what I need. Thank you!
Debbie Dunn
January 20, 2026
Incomplete order which they won't put right
I ordered three pairs of shoes but only two arrived. Despite persistent emails, I've heard nothing from the company and, of course, you can't call them!
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