stamps.com Reviews
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3.9 / 5
Average user rating
3160
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for stamps.com.
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stamps.com Reviews
Read real experiences from customers of stamps.com.
Brands may not incentivize or pay to hide reviews.
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Robert Klinger
March 31, 2026
I originally had a Stamps.com account…
I originally had a Stamps.com account with over $1,800 in available balance. Trying to deactivate my account and request a refund has been an absolute nightmare. I was redirected over five times and had to make more than five calls just to start the process.As I write this, I am still on hold with Stamps.com, waiting for an agent to process my account deactivation. I never would have imagined such hoops for a service that’s supposed to handle customers professionally.I cannot, in good faith, recommend Stamps.com, ShipStation, or any of their partners owned by ENDICA.— Owner of CatCode Solutions
D Camp
March 30, 2026
AL way Great support at Stamps.com
Service at Stamps.com is always top notch, quick and resolves my issues as address! Their personnell are always informative and helpful, and work quickly and professionally to resolve any issues!
Thomas Natiello
March 30, 2026
Don't do business with these people
Signed up, then charging $$22 a month, tried to cancel, you can't cancel, no email or phone #, had to cancel debit card, they then sent email saying update your cc with a no return # or email. Complete scam & rip off . Don't sign up. I'm suing in small claims for money back. They are not even registered as a NYS corp to do business
andria sisko
March 25, 2026
Completely unacceptable level of…
Completely unacceptable level of customer service. Real customer service agents unavailable to respond to product and refund issues. Answers to my questions were unavailable on the company website and their AI generated email did not resolve my issue. After I replied to the AI email as instructed I received no further response from the company.
Katherine Barrett
March 23, 2026
Unable to cancel online. Lost $66 from unwanted charges.
Never wanted their mail subscription service, thought I was on the UPS site (my bad there). Somehow got signed up on a trial and then 3 months of charges on my bank account. When I noticed the charges on my card I was unable to find any way to cancel online.. I’m sure this is intentional!Finally able to cancel using the 800 number (I think, won’t know for sure until the billing cycle has past).I would stay away from this company!
Jon Novak
March 22, 2026
Makes it so easy to print and get…
Makes it so easy to print and get supplies.
sinistergrynn
March 19, 2026
I had their service for use with my dazzle software
I had their service for use with my dazzle software for $10 a month and it told me it can no longer be used with that subscription. When I called to inquire they said my service is now $40+ a month. In other words, they wanted to QUADRUPLE the price of my subscription. No thanks! Now I have to use the web-based service which can be inconvenient because I have to type in more information with each mailing.
gail hunt
March 17, 2026
Be wary
Be wary. I did not realize I was signing up for a subscription and months went by where I paid, but never used. Canceling is not easy. Be sure you want this before you sign up.
Jenn T
March 17, 2026
I use Stamps.com daily!
I use Stamps.com daily! It has been a huge time and money saver for our small business.
Chris K
March 16, 2026
DO NOT USE THEM
DO NOT USE THEM. YOU CANT CANCEL AND THEY JUST KEEP CHARGING YOU EVERY MONTH. STAY AWAY
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