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2.0 / 5

Average user rating

3299

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for starbucks.com.

Score

2.0

out of 5

Fair

3.3K Reviews

5

20%

4

9%

3

8%

2

11%

1

52%

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starbucks.com Reviews

Read real experiences from customers of starbucks.com.

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Katie Martonffy

April 1, 2026

Thank you Starbucks Naperville Team #26895 on Hassert! :)

Highly recommend visiting the Starbucks location at 2812 Hassert Blvd in Naperville, IL (#26895). Their team truly caters second-to-none experience, each one of them, including James (usually upfront) and Jane (with especially her legendary blonde creations) being hardcore passionistas about pretty much anything related to coffee and to the company's all but outstanding offers and products. BRAVO dear Starbucks Team #26895 and thank you all so much for being The Ultimate Best Ones! Katie M :)

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Ann Lieberman

April 1, 2026

Our local store is great. Coors and Sequoia

Our local store is warm and friendly. The baristas know all the regulars and their orders. No matter how busy they get In the morning rush they are always laughing and pleasant. It makes my day better to go in and have a cup.

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Theo Reis

March 31, 2026

Waited for over 10 minutes and the…

Waited for over 10 minutes and the capuchino was only milk no coffee.AUS main terminal

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Judy Hernandez

March 30, 2026

What went wrong is you changed the Chi…

What went wrong is you changed the Chi it's not good. I get one every day now I don't. You use a cheep chi but you didn't lower the price I think you should

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Shirley Hester

March 29, 2026

What’s Wrong With My Coffee?

I always leave a tip because when you pay by card it automatically ask for a tip before you even tap your card. I am starting to dislike visits because they they never get my coffee right. Not asking for anything off the menu and yet it’s always wrong!

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Sri Rangaswamy

March 29, 2026

Starbucks Winter Park Lee Road, Florida

Starbucks — Lee Road2615 Lee Road · Winter Park, FLAiden & Angela✦Two partners whose warmth, dedication, and energy make every shift at the Lee Road store something truly special — for every customer who walks through that door or rolls up to the drive-thru.☕Craft & Quality💚Genuine Care🌟Consistent Excellence🤝Collaborators🏃Drive-Thru Pros😊Positive EnergyAiden and Angela — you both bring something irreplaceable to this store. Whether it is during a hectic morning rush or a quiet afternoon lull, you show up with consistency, heart, and a standard of service that raises the bar for everyone around you. This store is better because of you. Thank you for everything you put into every single shift.Here is your Kudos card for Aiden & Angela! 🌟 It features:• Starbucks branding in the signature deep green with gold accents• Their names prominently displayed in an elegant serif font.• Recognition chips highlighting their standout qualities — from drive-thru expertise to genuine care.• A heartfelt message acknowledging their consistency and impact on the Lee Road store.• Store details including the address and Owens Realty Services attribution.• Smooth animations and a polished, print-ready design Thank you both for turning an ordinary stop into a genuinely uplifting moment. Your kindness, energy, and effortless professionalism made the experience stand out in the best way. You take pride not just in the drinks you craft, but in the way you treat the people who walk through your doors.Your teamwork, your smiles, and the way you made everything feel easy and welcoming did not go unnoticed. Small gestures can make a significant difference, and on this day, you made mine.You two are the heart of what makes this store special. Keep shining—your impact reaches farther than you know.Thanks & Best Regards,Respectfully Submitted,Sridhar Rangaswamy ("Sri")US Trademark: #5030763 US Trademark #SN 98620494:"Promise Less/Under Promise and Deliver More""Excellence is not an act, it is a Habit""Honesty is the Best Policy"Be Truthful,Honest and Fair"

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Peyton Pritchett

March 28, 2026

Starbucks is over the top

Back in 2025, I tried a frappe this once, And I thought the frappe to be….. AWFUL!!!!!!! The croissants there are just the same, But I still like em. I never tried the coffee’s their yet, But I’ll try the coffee’s one day

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Shelly J

March 28, 2026

Coffee tastes like plastic and no refund

My coffee tastes like straight up plastic and three ppl on the live chat as well as the hotline passed me around and insinuated I was lying bc they did not give a receipt at checkout and would not accept my bank charge as proof of purchase. For a $7 cup of coffee this multi-billion dollar company harassed me to the point I had to disconnect the call. Will never support this business again.

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Annelise Allan

March 27, 2026

The new Chai is awful

The new Chai is awful. It is so bland. I was a loyal customer when they used Tazo chai. Now I save money and make it at home.

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Joseph Vanzan

March 26, 2026

The store that steals from there customer

I recently went to Starbucks in Sacramento, California to do some computer work as I was getting out of my car a gentleman tried to steal my computer brief cases , I was arguing with him for about 10 minutes. Someone from the store came out and asked him to leave which he did. A police officer came some time later to investigate this incident, as I was in the Starbucks , The police officer asked me if I was OK. I said yes, when I got inside the store, I ordered a breakfast sandwich and orange juice, I had to get up several times to ask for breakfast sandwich the barista said that she forgot about my breakfast sandwich, based on this incident which happened in March 2026 I would recommend people be very careful when going into Starbucks .

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