steampowered.com Reviews
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1.9 / 5
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4524
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steampowered.com Reviews
Read real experiences from customers of steampowered.com.
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Derran Bell
April 2, 2026
The main problem is no UK site
The main problem is no UK site, so nothing you can do when the law is on your side. Whilst for DRM they are represented by Rivacy, they aren't liable. Games just don't work - they push responsibility to developer for refund, who have no idea who paid what and also duck, also often foreign. Computers are complex as are games, so a sigificant gamble as many won't work so end up expensive junk. I havea bg library, but no more, Steam can for free, no mre games being bought!
Keith Davis
March 31, 2026
Can't access the games I paid for
I opened tickets HT-2FQ9-CY9F-355R and HT-VJ6D-N8HJ-BRCP, and I still can’t access the games I paid Steam/Valve for. I changed my email address, and Steam Support will not allow me to update the email on my account unless I can produce a CD key that I no longer have.I don’t know whether they're so stupid they’re hoping I’ll repurchase games I already paid for, or if they’re just too lazy to use an alternate method to verify my identity. Either way, I’m done with Steam/Valve.Is Microsoft still affiliated with them? If so, I’m doubly disappointed.
Durandt du Plooy
March 31, 2026
Great Service, they deserve a monopoly.
This must be at least 10 characters.
Alexa
March 31, 2026
There is no service
There is no service. There is no help. There is only an automated "NO". Theres no way to contact them about illegal contracts on there platform. Theres no way to make them follow the laws they signed up for by selling in my country. The community is a hotbed for hate and division aswell.
JohnIL
March 30, 2026
I used Steam for years gaming on a PC…
I used Steam for years gaming on a PC until the hardware got too expensive. I moved to a console for a few years until I felt that was also getting expensive. I tried to move back to Steam when I read that more games supported the Mac OS platform. Having bought a M4 Mac I thought maybe I could game finally on a Mac. But no, while many games say they run on a Mac. Many don't fully support Apple silicon. Instead relying on Rosetta 2 or Crossover to run. In the end I gave up and even though some of this isn't Steam's fault, their lack of properly describing compatibility is their responsibility. I ended up asking for refunds on a few games I tried because they either ran poorly or not at all. Something if I knew was issues up front I never would have wasted time installing the games. I also noticed some games were a more expensive on Steam then downloaded from other sources. I guess that's the side effect of being in an ecosystem that has little competition.
Christina
March 29, 2026
I was forced to download Steam to log…
I was forced to download Steam to log into S&box which is the gaming platform I wanted to try. It will not let you sign in, does not give you a chance to create a password, does not send the link to reset, does not have help that responds to requests. What a joke. As Roblox goes down, you would think other platforms would be attentive, but nope.
Optical Beast
March 29, 2026
My account was hacked into by someone…
My account was hacked into by someone from Russia. They used my Credit Card that was connected to the Steam App and spent $50 to fill Steam Wallet. They then bought and gifted games with it.I did not authorize any of this, yet I am still punished for it. I cannot get the funds back to Steam Wallet because the purchases were gifted. I cannot refund the Steam Wallet Refill because of idiotic anti-user choices.They support hackers and hijackers, yet they throw users under the bus. They should be supportive of their users as they are the ones that makes Valve money through Steam. They should stop supporting hackers because if the right person gets put in the situation I was, they would have the know-how and resources to file a lawsuit.
David C
March 28, 2026
They don't care about you!
They don't care about you. I would have to agree with some that it felt like I was just getting auto responses without any feeling behind them. Zero help with my issue, ignored my concerns and closed my ticket instantly. One of the responses was a suggestion at refunding the game, but then they proceeded to say, oh to bad, you've over played. To top it off, they also said to add another version of the game to my wish list and buy it when it goes on sale. Who wants to buy 2 different copies of any game? Absolutey Wild.
paul obrien
March 26, 2026
Awfully unhelpful company if you lose…
Awfully unhelpful company if you lose access to your account also make it impossible to create a new account absolutely no help if you have any problems with your service disgraceful gaming platform.
Lindsey, Cody
March 25, 2026
Dont Care About Customers
there sorry no customer service i bought a game i already owned on my console i wanted to switch to my PC when i logged in linked the accounts it shows my play time off console but the issue is it didnt run on PC game crashed so i requested a refund 1hr after downloading it on steam the denied it saying to many play hours but all my play time was on my consol not the PC they just send the same automated message over again and there no call center they dont care just happy they got money and i ripped off with a game i cant even play on pc
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