talkspace.com Reviews
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4.5 / 5
Average user rating
2039
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for talkspace.com.
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talkspace.com Reviews
Read real experiences from customers of talkspace.com.
Brands may not incentivize or pay to hide reviews.
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Katie.
April 8, 2026
Being able to have therapy in the…
Being able to have therapy in the comfort of my home alone is the greatness of it.and my therapist is great!
Talkspace Member
April 8, 2026
easy to talk to
My therapist is easy to talk to and helps me set goals and boundaries
Bill G.
April 8, 2026
Need to have screen sharing; allow more file types
This review is independent of my care giver, with whom I am absolutely enchanted with.I've deducted one star, but it would be a half-star if that were possible. In a world of Zoom and Teams, it baffles me a bit that screens cannot be shared during a video therapy session. I really feel that sharing screens should be made a feature.Additionally, it's a bit of a hassle that only .pdf's can be shared. I get that certain file types can be malicious, so I wouldn't expect Excel or Word files, but surely there must be some types of image files (.jpg, .png, .gif...heck, even .tiff) that would be safe to share.Except for the direct cam-to-cam experience, it feels like there is an unnecessary amount of inflexibility/ difficulty in what should be a frustration-free, healing experience.
Lynda
April 8, 2026
Good therapy
Im on my second therapist. The first left; i was pretty comfortable with her and was worried when I had to find someone else. I’ve only had 2 sessions with Melissa but I feel like she is really good! She has me talking about the root of my problems and I think she is really going to help me.
Talkspace Member
April 8, 2026
Painless onboarding and valuable experience
Initial onboarding was painless. Therapist was a great listener and asked at least one very valuable question during each session. I came away each time having explored aspects of the topic I likely would not have explored without his input. Very valuable.
Talkspace Member
April 7, 2026
Convenient for busy adults!
Convenient for busy adults!
Talkspace Member
April 7, 2026
Charged without any notice
Talkspace is a good app that’s easy to navigate. I also love my therapist and the rapport we have established, but I am constantly dealing with one thing after another when it comes to billing and insurance. Being charged $120-160 for a session from a month ago out of nowhere and without any notification overdrafted the account that’s connected to Talkspace. I was under the impression I had session credits. From my understanding, Tricare is supposed to cover the entire session. I have yet to hear anything back from customer service and unsure if I should even go to my session today with the therapist I trust and need to see twice a week as part of my consistent healing regimen.
William Dishman
April 7, 2026
My therapist is a brain interpreter
My therapist knows how to explain back to me what I say that I understand in parts in a way that I can understand as a whole because of the way my mind is and the way my brain thinks. My therapist is basically an interpreter for each of the parts of my thought to help them become whole.
Heather Immerfall
April 7, 2026
My counselor is amazing and I truly…
My counselor is amazing and I truly feel like takes interest in helping. She listens, and also helps with possible resolution. I couldn’t have found a better match!
Anonymous
April 7, 2026
My therapist is great
My therapist is great. She is my only experience with talkspace.
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