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1.2 / 5
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textbooks.com Reviews
Read real experiences from customers of textbooks.com.
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Chuon Daline
September 4, 2025
THIS IS A COMPLETE SCAM!
This is a complete SCAM! Please be aware of this site! SCAM! DON'T EVER PURCHASE ANYTHING THERE! I bought an eTextbook and then GONE! Nothing! They sent confirmation email like they are legit, but they are NOT! SCAMMER
Satya Prakash Chaurasia
June 26, 2025
They are fraud
They are fraud. They took my personal details by saying that they would provide study notes about geography for SSC Clerical but when I downloaded I opened that pdf there was nothing it was just 2 3 page pdf with information about SSC and some MCQs of geography there such a fraud they are
Vb Brown
March 12, 2025
Would give -5 stars if possible
Would give -5 stars if possible. Tried to resell $150 textbook through Barnes & Nobel website. In small print at the very bottom of the page it says they use textbooks.com for their buybacks. Figured Barnes & Nobel was involved so it would be ok. WRONG. Wish I'd seen the other reviews here first. No information was provided with the quote that they do not accept textbooks that have even MINIMAL use, so I sent my textbook that had two pages that were slightly curled. 2 weeks later instead of getting the price I was quoted I got an email saying I was getting no money because the can not accept books with any signs of wear whatsoever. Though the book was sent in a plastic envelope with plastic bubble wrap inside, they alleged it had water damage. Just to make sure they were covered in case I called them on that lie, they included a line in the email saying "We are unable to accept books with even minor water damage, including ruffled pages or any stains". So they now have a $150 textbook and if I want it back I have six days to send them $8.96 shipping and handling for the privilege of them returning it. Nice way to get free textbooks to resell to Barnes and Nobel. Don't expect any help from Barnes and Noble either. I spoke to two people who were totally clueless before I got to a supervisor who said I have to deal with Textbooks.com. Think we all know how that's going to turn out. AVOID BARNES AND NOBEL FOR TEXTBOOK RESALE!!!
s h
October 28, 2024
Please don’t purchase from them
Please don’t purchase from them! I purchased an ebook for school and never received it, did not receive an email confirmation, absolutely nothing. They take your money and you don’t actually get the book. These people are preying on college students and it is absolutely disgusting.
Christine Bruno
September 13, 2024
Would love to give it 0 stars
Would love to give it 0 stars, my son paid $50 For an e-book that he cannot access he keeps receiving an error message customer service has not respnded
Karen P.
August 26, 2024
Non-Existent Customer Service
I tied to reach out to customer service within minutes of purchase regarding an order that I had placed, after realizing that I had ordered the wrong edition. I just wanted to switch ISBNs. No response received back. After not receiving a response, I purchased the correct book from somewhere else. Better off paying a little more than having to deal with a company like this. Now I will have to pay for shipping in both directions of this book...and from what I am reading sounds like getting a refund will require serious effort. Why do they bother even pretending to have customer service on their website?
LadyLibraLuck
August 21, 2024
If I could give 0 stars I would but the…
If I could give 0 stars I would but the negative feedback on here is so true wish I read it before buying from them. They take ur money and don’t give u access to the book. I firmly believe they r writing the handful of positive emails for their website as I see I now have the same issues as the negative comments. How dare they do this to students. I will be reporting them to the better business bureau and letting PayPal know they r scamming people. I hope they read this review….how dare u do this to college students u should be ashamed of urselves. How do you live with yourselves doing this to students with very tight budgets. I hope they force you to close your website to save others the headache I had to deal with,
Emma
June 6, 2024
Ordered an ebook and NEVER received an…
Ordered an ebook and NEVER received an access code or was given a way to access ebook. I tried calling their customer support number and it just said help was only available via email.
Kristianna Nye
February 17, 2024
Paid for an Etextbook, only got the Cover.
I fell for the fact that it said it was an etextbook. I paid $46 for it only to get access to the cover. The cover of a textbook online is not an etextbook.This is wrong on many levels.
Amber Flanders
August 29, 2023
Misleading information
Bought an ebook because the website said it could be printed. Once purchased this book could not be printed and I was unable to get a refund.
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