thecompanystore.com Reviews
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4.1 / 5
Average user rating
368
Total reviews
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thecompanystore.com Reviews
Read real experiences from customers of thecompanystore.com.
Brands may not incentivize or pay to hide reviews.
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L.M.
March 27, 2026
Expensive Pillows Didn't Have Enough Fill
My experience with ordering seemed to be a really positive experience until I received my product - specifically, the pillows that I ordered. Judging from the photos, the medium fill pillow seemed to be the right fill/thickness, the same as a pillow I was trying to match. The price seemed very expensive for a pillow, but I really wanted that just-right pillow, so I laid down the money for it. Unfortunately, the pillow is woefully lacking on fill and is only about 1/2 - 2/3 the fill I was looking for, at best.
Virginia Russell
March 26, 2026
Shipped quickly and was exactly as…
Shipped quickly and was exactly as described. Very wrinkled after washing and drying is my only complaint. Purchased the percale in the amber color because my dog likes to lounge on the bed and you were out of the amber in the flannel which I would have preferred.
Judy Haley
March 25, 2026
I shipped back the item that was not…
I shipped back the item that was not acceptable to use as a housecoat. I thought there was something wrong with the amount refunded, so I checked the original order. Here I thought they were actually concerned about customers/me not being happy with the quality. BUT - they did not reimburse me for the original freight charge of the unacceptable quality item - housecoat. I guess they feel it is acceptable to charge people 8.99 for freight and ship BAD GOODS but then charge them the 8.99 original shipping charge when issuing a refund for "taking a chance" they have and ship quality items. Disappointed all around.
Susan Larson
March 24, 2026
I found just the towels and facecloths…
I found just the towels and facecloths to match a shower curtain that I purchased. Unfortunately, the hand and bath towels are on back order but I knew that when ordering. Excellent item quality, good communication and very pleased.
Christine Stephens
March 21, 2026
Easy website to order from
Easy website to order from. Product arrived in a reasonable time and was as expected. I will love the sheets.
Chris
March 13, 2026
Email promotion code never arrives
Like every other insufferable site, you are immediately presented with a box to enter your email to get 20% off. So you enter that. Oh, now you also have to provide your phone number and then you have to approve promotional texts from the store. Except, guess what, you never get the email or text with a discount code and I verified it is not in my spam folder. I attempted their chat support but it's a dead link. All they want is your data, nothing more.
Roger Garcia
March 8, 2026
Great buy pillow
Great buy, fast shipping. Will definitely buy from again.
Patty
March 7, 2026
Customer Service to the rescue
I called Customer Service to ask what color “awning” is. It was vague viewing the bedspread online. They were helpful. The bedspread is perfect.
John Powers
March 4, 2026
It is perfect
The selection. The price. The amazing speed at which I got my order delivered. And the quality of what I ordered. It is perfect. thank you!
Anonymous
March 3, 2026
Just okay
My experience with the website was fine. My experience with promises from representatives was totally disappointing. It was also disappointing. The last time I dealt with representative and I decided not to order. I’m not sure why I thought I’d give it another try. The product I received was fine, but I’m not sure I would rave about it. The experience with Customer Service was disappointing.
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