theknot.com Reviews
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1.4 / 5
Average user rating
340
Total reviews
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theknot.com Reviews
Read real experiences from customers of theknot.com.
Brands may not incentivize or pay to hide reviews.
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Nikki B.
February 10, 2026
Mixed bag
The knot was great for a free service, allowing you to build a free website, track the guest list, managing the cash registry, and make a checklist. It was however a bit hard to use with many weird broken pathways were things would either only work on a computer or on the phone app. Also, absolutely do not use the the hotel booker. It would never let me sign in - an issue their customer service could not fi,x and then they would not stop emailing me asking about where I was staying, even asking how my stay was in a hotel we didn't book. Overall, a really mixed bag. We did find some good vendors - but I'd also always Google them or talk in person before booking.
zac gosteli
February 5, 2026
Terrible
Terrible website, terrible set-up. Your basically getting your registry through evil companies with terrible business practices like amazon and target. At the very most maybe just use it to collect addresses and track guests. Just another bullshit product from the sham of a country that is The USA. The Knot is awful.
RJ
January 30, 2026
Do not buy anything from this website
Do not buy anything from this website. The quality is horrible. I ordered Sab the dates and it looked like something I could have printed at home on my computer. I am highly disappointed.
Elisabeth Smith
January 21, 2026
Only use the Knot for the checklist, nothing else
The Knot is very helpful with their planning tools, specifically the checklist. However the website and registry user experience is extremely frustrating and convoluted. I got so fed up with it that I created a website on a different platform and deleted my Know account, however it still remains searchable. I have contacted service three times to remove any mention of my wedding so that my guests don't keep contacting me asking for information but it still hasn't been removed. At the bare minimum, the Knot should have a feature that actually removes a wedding website and registry information. Other ways that they can improve is the user experience for cash funds and the website functionality and design can be improved.
Lauren Pedersen
January 20, 2026
I was extremely pleased with my the staff and attention to detail.
I was extremely pleased with my daughters boy/girl brunch held at 26 West on the Navesink. The staff was wonderful and immediately put as all at ease. The food was delicious and served in a timely matter.
becky brown
January 16, 2026
You need to update your attire on your website. You need…
You need to update your attire You need to have a business casual setting. For my generation(40/50’s+) formal is tuxedo and evening gown but I’ve been invited to a wedding where the wedding party thinks formal is a suit and not a tuxedo. Think you need to go across the board for formal (tuxedo and evening gown) to semi formal( suit with tie and formal dress) to business casual( suit without jacket and tie and dress/pantsuit) to casual. Not all generations know what others think as formal.
Ricarda Dietsch
January 15, 2026
There vendor reviews are misleading
There vendor reviews are misleading. I wrote a less than perfect review for a photographer I used and they took it down because I hired her thru my wedding planner bs directly thru her. Do not trust any of their reviews.
Suzanne Smigielski
January 10, 2026
Horrible
Horrible. I wish we had used a different site. The RSVP section is glitchy and deleted our guestlist twice. The registry won't load on the website we made and it is impossible to get a hold of anyone to fix it. Looking through vendors on it is maybe the only thing it is good for and even that has it's problems.
Naomi Schut
January 2, 2026
no gift shopped 3 weeks later
no gift shopped 3 weeks later. don't answer the phone no way to get my money back
Sarah Taylor
December 19, 2025
Predatory Practices Against Small Businesses
Enough is pretty much said with other vendors, but they lock you in with the guise of "you can cancel anytime", but continue to gauge money out of your bank account every month. I tried to delete my account, said it was all good then got billed the next month. I ordered a "block payment" from my bank, but they still managed to bypass that and get my money. I froze the card on file and got a new card... THEY STILL WERE ABLE TO TAKE MONEY OUT!!! I've tried calling and got hung up on. Fudge these guys and I hope they go under.
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