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1.5 / 5
Average user rating
3961
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for tiktok.com.
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Read real experiences from customers of tiktok.com.
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Navia B
February 5, 2026
I love TikTok it teaches me a lot of skills
Madalyn Campbell
February 4, 2026
entertaining, welcoming community
Thomas Douglas
February 4, 2026
Tiktok has failed to process earned rewards for over 3 months.In the last 2 months TikTok has stolen $275.00 worth of earned rewards.The TikTok support and feedback team and run by AI bots.Tiktok ignores reports of abuse and harassment, including public doxxing and death threats.They allow children to easily circumvent age restrictions and access adult content.They ignore reports of people exposing themselves in my Live Stream. I used the in app reporting system and also created a ticket to document the issue.Rather than banning the user from tiktok, they suggested that I block the user so I could no longer see their male sex organs, but they did nothing to prevent your children or the rest of tiktok from being sexually abused by this user.When this U.S. merger came about I was hopeful for any improvement, but TikTok has gotten exponentially worse over the last two months Parents, REMOVE tiktok from your chidrens devices!! There are adults preying on children and tiktok doesn't care.There are adults exposing themselves in live streams and tiktok continually ignores the reports.I have countless AI responses saying "no violation found".Tiktoks AI driven support and feedback team are useless.If this is how tiktok is going to be handled as a US company, they just need to go back to China and leave the US market to apps that can provide a safe and fair environment for all users.
Muhammed babagana
February 4, 2026
Honestly, I don’t get this app at all. My account was suspended for no clear reason, and even after submitting an appeal to explain the misunderstanding, it wasn’t processed due to unusual activity, which I did not engage in.
Adam Eccleshare
February 4, 2026
TikTok isn't a free platform where you can express honest opinions or criticisms challenging certain posts. Genuine comments that dispute or question political figures or regimes are hidden, removed and controlled to drive a narrative that suppress freedom of speach. Ironically, the platform is infested with propaganda BOTS that generate fake posts to manipulate opions, drive false stories or totally whitewash the truth.
Алия
February 4, 2026
The worse app!!Concentration camp!!Nothing is allowed to be posted or said about animals murders - like the world is fairly tail and paradise!!No freedom of speech !!Stop using this app so they will go out of business!!!Stop making tik tok app famous and rich
Mr Lavery
February 3, 2026
Very hard to get any support from the Team,the customer service cant access 1.6 billion account but can take payment so are effectively a payment team,no number to call no way to appeal violations or talk about money owed from a brand.They usually get you to build a large portfolio then simply shadow ban you and change the link in your ads so they are generating money from your data potentially forever.You dont hold rights to anything you put on there if its a ad or picture of your dog be warned its not yours.Overall I loved the idea of been an affiliate here but its not like any other of the big ones out there is simply doesnt care about anything but money.It also hates actually paying out like other company and seem to be almost trained to wear people down to submition as you can see from everyone of these reviews its a burning ship and very toxic space.
The Tooth Fairy TW
February 3, 2026
TikTok ads support is absolutely useless. Do not use TikTok ads under any circumstances. I was automatically billed £80 without consent, and it was never even reflected in my balance. When I tried to raise the concern, they pretended they had no idea what I'm talking about, even though it's easily proven - because all my ads were paused!
Mrs Marion Dempsey
February 3, 2026
I have ordered many times with TikTok and never been disappointed,my daughters and granddaughter recommended them.but I ordered two new strapless bras Curlady brand which are brilliant,but never received them, TikTok said I would receive a full refund.which since the 13th of December 2025 I have never received???Disappointed with them about this.
Sharon Green
February 2, 2026
poor customer services and poor sellers they don’t respond to messages or help you with your lost parcels with EVRI just tell you nothing they can do
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