tractorsupply.com Reviews
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1.8 / 5
Average user rating
586
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for tractorsupply.com.
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tractorsupply.com Reviews
Read real experiences from customers of tractorsupply.com.
Brands may not incentivize or pay to hide reviews.
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Brian
February 8, 2026
The store is called Tractor Supply!
The store is called Tractor Supply. When I go there looking for a v-belt for my tractor, the most popular sizes are always sold out in ALL of the local stores! Maybe stocking more of the ones that move regularly would be a genius idea! Who knew!!!!
Wayne Mattox
February 4, 2026
Tractor Supply Not Honoring Veterans with ID.ME
Tractor Supply is offering 25% off truck boxes with ID.ME However, following the link to the truck boxes with the 25% banner at the top and with my account including ID.ME, all truck boxes are coming up at full price even when I go all the way to the checkout process up until putting in my credit card. I feel that Tractor Supply likes to jump on the veteran bandwagon but doesn't even honor their own advertisements.
Josh
February 1, 2026
Zero customer service and joke warranties
Zero customer service, literally took 2 hours to get a call back and don't bother with the extra warranty on items it's a joke too! Bought a pump less then years ago and it quit so the "2 year free replacement warranty" I purchased doesn't even replace the pump! The separate company sends a egift card which doesn't even work, for the original cost which doesn't include inflation so now I'm waiting on a paper check to put towards the new purchase upon which I have to add $40 to get the darn thing. All a joke! Avoid tractor supply and their joke warranties they sell!
stephen zanotti
January 30, 2026
There’s a very good reason why there…
There’s a very good reason why there are so many one star reviews. The customer service is atrocious. I placed an order through their pharmacy. I received an email that the item was backordered and received a phone number to call to cancel the order. I canceled the order, but the order is caught in some internal loop so the charge for the item keeps reappearing on my credit card. I have called four times, waiting for a rep for over an hour each time, and still haven’t gotten this resolved. It’s a simple cancellation and they can’t get it resolved. Ridiculous. I will never order anything from them again.
Elliot Jay Goldstein
January 30, 2026
still waiting for live customer rep after onhold for over 35 minutes
I paid extra for 2 year warranty on a battery tester. Bought on line. It died after 5 months. Now on hold for over 35 minutes waiting to talk to a customer rep. This is totally unacceptable. In store experience is always good. Online sucks
Julie Bliss
January 28, 2026
I’d give it zero stars for the tractor…
I’d give it zero stars for the tractor supply website if I could. I purchased an 800. Snowblower that broke before I could use it. It took forever for them to come pick it up. Now because someone named Beth Johnson didn’t do her job, I’m still paying for it on my TSC credit card. Is this even legal? I’m trying to order other things now for my chickens and my card is maxed out. Because they didn’t do the full refund as they promised me on January 1st 2026 when I called in my return. Listen don’t order anything big online because it’s been a nightmare.
Gretchen
January 27, 2026
I'd give it less if I could - HORRIBLE EXPERIENCE
I'd give it less if I could. Currently waiting on CS hold..it's been almost an hour. Online order not delivered and was told by driver it would be returned. Have yet to see a credit on my card, online info is incomplete, store won't help me. First and last time buying anything from TSC. This ain't over. I will be credited if we must take it all the way.
BADillon
January 26, 2026
Propane heater
I was looking for a certain product and it was easy to find. It was the correct price that was advertised and the checkout process was seamless. The product worked as advertised.
Kathy
January 22, 2026
Worst Customer Service…
The must have only one Customer Service rep for the entire country because every time you call the wait time is outrageous- if you request a call back - good luck... they never call back. Their online system and app have to be the worst I've ever experienced. If I could give them a negative rating ...I would.
Ed Leach
January 22, 2026
Online inventory very poor
Ordered online for a generator, that showed two online at my store, for store pick up. Proceeded with purchase and all was well for 24 hrs. The next day received text and email that my order had been cancelled with no explanation. I was told to call customer support. I did this and requested a call back as the wait time was long. I was successful in getting a call back after my 3rd attempt. The agent was very good and courteous. He advised that the item was out of stock and could not advise the problem with the website. He searched and no store in m y metro area had that model. He stated he could order for delivery but I would not receive until the following week. I declined as it was a pressing need. I looked elsewhere. I will continue to shop TSC but will not purchase larger items at anytime from online. I will burn my fuel and go lay hands on the item. If they have it i may purchase. I will not trust TSC online inventory again.
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