ultahost.com Reviews
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4.2 / 5
Average user rating
846
Total reviews
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ultahost.com Reviews
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customer
December 10, 2025
Dear Edie Mallin
Dear Edie Mallin Thank you so much for today's Great Work, believing to fix it until it Works Nothing stop you Guys for being the Best " Work and kindness "Thank you ULTAHOST THANK YOU DEAR EDIE THANK YOU TO ALL THE SUPPORT TEAM
lukas
December 9, 2025
Fast and Helpful Support
Ultahost has been great so far. I had an issue with my server setup and their support team helped me very quickly. Special thanks to Gary Clarke for the professional and helpful assistance
حسن
December 9, 2025
Quick Resolution and Outstanding Service
The staff member Jayce helped me resolve an UltaMail setup issue quickly and professionally. The explanation was clear, and the problem was solved immediately. Excellent support and a great overall experience.Thank you, Ultahost, and a special thanks to Jayce.
Davierae
December 9, 2025
Wicked Fast…
Rufus Rogers replied to my ticket and fixed the issue is no time. Was back up a playing in 9 minutes! Will definitely keep his directions handy for later.
Joe and Teresa
December 9, 2025
Rufus Rogers has handled all the…
Rufus Rogers has handled all the problems that came up with a newbie server. Thanks and it is very appreciated.
Bassam Amin
December 8, 2025
Best hosting servis and Fast gelp desk…
Best hosting servis and Fast gelp desk with kind persons
Thomas V. Elbrus
December 8, 2025
good Service
Hi, The Best and fastest support.
Wannapa Soontronemunee
December 8, 2025
Quick Issue Resolution Thanks to Anderson Coleman
Anderson Coleman at UltaHost was incredibly helpful and resolved my issue very quickly. His efficient approach made the experience stress-free. I am thankful for the great support he delivered.
Bo Nakhon SI
December 7, 2025
Super customer support special Samuel…
Super customer support special Samuel Hall he go extra miles to help. My server is super fast and very good price monthly and yearly. Plus they offer websites transfer for free, all I need to do was sit back relex and they will take care of my server, websites move for me! Xxx
John
December 7, 2025
Paid in crypto for a dedicated server that was never delivered – refund only as internal credit
I’ve been using UltaHost for a while and already had one high-end dedicated server with them (ULTA-X7 in Helsinki). Recently I ordered a second dedicated server (ULTA-X3, also Helsinki) to build a 2-node cluster in the same data center. I paid via cryptocurrency through Cryptomus.The problems started immediately: • The new server stayed in Pending status and was never delivered. • Different support agents kept giving completely different answers: “1–3 days”, “waiting for hardware shipment”, “no stock”, etc. • At one point they even offered older/weaker hardware and different locations (Madrid / Paris) instead of the Helsinki server I actually paid for. • I spent days writing tickets and chatting with support at night while my paid developers were waiting for this server to go live.In the end UltaHost admitted they could not provide the server I ordered. However, instead of a real refund, they only credited the amount to my UltaHost account balance and refused to return the crypto payment to my wallet, saying they “don’t refund cryptocurrency” and that this is in their policy. For me this is not a refund – it just traps my money inside their system, although they never delivered the service.Because the second node was never delivered, my existing ULTА-X7 server also became useless for the project and I had to move the whole infrastructure to another provider and pay again. UltaHost refused to refund or compensate the already paid month for ULTА-X7.This is my personal experience, but I think it’s important to warn others: • Be very careful if you pay UltaHost in cryptocurrency – if something goes wrong, you may only get internal credit, not your money back. • Don’t assume that dedicated servers and locations shown as “available” are actually in stock. • Support replies are slow, inconsistent and often contradict each other.I’m now trying to resolve this via the crypto payment gateway and by documenting the case with screenshots and logs. I will not be using UltaHost again and I would not recommend them to anyone who needs reliable dedicated servers or transparent refund practices.
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