uniqlo.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 4,499+ users reviewing UNIQLO. Read verified ratings and real customer experiences on uniqlo.com before you order.
Related articles
1.5 / 5
Average user rating
4499
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for uniqlo.com.
Brands may not incentivize or pay to hide reviews.
uniqlo.com Reviews
Read real experiences from customers of uniqlo.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Chayan Managa
February 26, 2026
expectation vs reality on a uniqlo shirt
Bought a shirt as a gift for my brother and got very much excited because this is a famous brand. However, upon receiving it, it's true to size but the quality did not meet the price of the shirt. I guess we're just paying only for the brand and not the overall wearing experience. Not that worth the money.
Majoy Olaguer
February 25, 2026
Best style but i thhink its a bit…
Best style but i thhink its a bit pricey. And the courier is so slow to delivering the order package.
Jenine Allysa Capua
February 25, 2026
What happened ???
What happened ???Ive ordered a shirt but when i receive it there are stitches that isn't good, well because i think i expected better since it looked good in the photos i don't know what happened maybe. It seems this was not properly checked before shipping tho the fabric is really good i just don't like those visible stitches
Liz, Wales.
February 24, 2026
Ordered in seconds - refund taking weeks
Ordered in seconds - my money was taken. But try to return good and get your money back with the same urgency - not a chance. It's now been 4 weeks, as my refund inches its way back to my bank account. Appalling. There is something going on with online retail - delaying the return process beyond reasonable so the retailer makes ££ on the interest. This happens so frequently. I will NEVER order from UNIGLO again.
Romain Bielawski
February 24, 2026
Price tag removed for a gift
Not possible to return a pair of jeans I had as a gift because the price tag was removed.
James
February 22, 2026
I was bought a extra fine merino wool…
I was bought a extra fine merino wool jumper as a Christmas present, I wore it once this week, washed it and it came out with 5 holes after washing, I contacted customer service who then said it wasn’t their fault that washing at 30 degrees as advised was the cause and they wouldn’t do anything about it, no refund no exchange nothing just my fault
Jo Ktt
February 21, 2026
good t shirts !
good t shirts !
Penny Thorpe
February 19, 2026
I returned to the Uniqlo Store opp John…
I returned to the Uniqlo Store opp John Lewis as when packing my purchases I left the receipt …It was the second floor and the assistant was so helpful ,patient and kind .I think her name was Amana ? she went through every till and located it eventually . So grateful and relieved ….. Thankyou to your great staff.
Shams Abbasi
February 19, 2026
I purchased two full-zip cardigan…
I purchased two full-zip cardigan jackets, one of which was intended as a gift for my father overseas. Unfortunately, the gifted item was too large. After returning to the UK, I contacted the store and was advised to visit in person to arrange an exchange for a smaller size.When I attended the store, my request was refused as the item was out of stock. I was offered only £7 as a refund for a £40 purchase, with no clear explanation or reasonable alternative. This was already disappointing, but the manner in which the situation was handled was far worse. The store manager was extremely rude, dismissive, and asked me to leave the store, raising her voice as though I had done something wrong. It was humiliating and completely unprofessional.I also offered proof of purchase via my bank statement, which was refused without consideration. Additionally, the second cardigan shrank and began to fray after being carefully washed according to the instructions, yet no responsibility was accepted.Overall, this experience demonstrated poor customer service, lack of accountability, and unacceptable behaviour from management. For a global brand, this is simply not good enough.I am extremely disappointed and would never recommend Uniqlo based on this experience.
Ms Nilu Irani
February 18, 2026
Return policy is terrible and out of date compared to other retailers
Ordered over £70 worth of clothing online. Didn’t fit me. Called Customer Service who advised me to take to any store to get a refund. I could also return by post but would have to pay for posting. I decided I would take it to my nearest store.After travelling an hour to Westfield and queuing for ages, l was told l couldn’t get the refund. I asked why and was told they only have limited space. What?? You’re a bloody big shop. You are the only company that does this. Other clothing stores take returns either by post or in store. You should also train your staff to give the correct information. After waiting for ages on the phone you gave out the wrong information Terrible service and terrible product return policy
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).