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4.7 / 5
Average user rating
6612
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for usmobile.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of usmobile.com.
Brands may not incentivize or pay to hide reviews.
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Heidi
April 6, 2026
Zuhaad Zahid was amazing. I was having trouble with a particular aspect of switching my service from another carrier. Because of the specific situation, he chatted with me for almost 2 hours. He was positive and uplifting the entire time. Never ruffled, never irritated, never rushing me. Without him I never would have been able to get it done. Thank you so much for your help. You deserve a million stars!
林Claire
April 5, 2026
The guy helping me was polite and helpful and familiar with his work. Excellent experience
justin
April 4, 2026
it is a very patient and helpful service
Shelby Abeyta
April 4, 2026
Shamail was so so helpful even though I had no idea what I was doing and kept making things harder. I really appreciated his patience and explanation of everything.
Ann Cozers
April 4, 2026
Really helpful and professional support. Thank you for solving my issue.
Jose Sanchez
April 3, 2026
i've had nothing but great expirience with US Mobile. Their customer service is great. I was assisted by Zuhaad Zahid and he was nothing but amazing. I don't plan on switching from US mobile due to their great pricing and customer service!
Liam Lemchyk
April 3, 2026
US Mobile offers interesting promotions with three different networks, and they do have flexible tariffs. However, the main issue is the very weak signal. Even when you’re near a mast, it only shows two bars, and incoming calls sometimes don’t come through properly. I contacted support, but the situation didn’t improve. So, unfortunately, for that price, the service quality doesn’t meet expectations, and I wouldn’t recommend them if you need a reliable connection.
Will Murdock
April 3, 2026
Faizan Aamir is your best technician by far, give him a raise ASAFP. spoke with multiple techs over the course of 6 hours and he was BY FAR the best and most helpful guy there. seriously. get this guy to management.
jt
April 1, 2026
service rep was very helpful! appreciate all the work they did!
SAM RUB
April 1, 2026
the best staff ever
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