vineyardvines.com Reviews
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February 10, 2026
by: Elliana Smith
1.5 / 5
Average user rating
125
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for vineyardvines.com.
Brands may not incentivize or pay to hide reviews.
vineyardvines.com Reviews
Read real experiences from customers of vineyardvines.com.
Brands may not incentivize or pay to hide reviews.
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HWHL Family Foundation
January 9, 2026
Cheap Shirt with crazy over priced…
Cheap Shirt with crazy over priced marketing... Both numerous shirt at Norfolk store one wash the color faded and the shirt size changed.
Kristina McCarthy
December 30, 2025
Package never arrived
I ordered a shirt as a Christmas gift. Paid extra for shipping so it would arrive on time. The shipper couldn't deliver my package for some unknown reason and it's being sent back. I have been charged for the item and haven't received a refund. I've reached out to VV 3x now with no response. Horrible business. Do not recommend ordering from them.
Dana Finkel-Drehwing
December 23, 2025
Beyond disappointed placed a $400 order…
Beyond disappointed placed a $400 order for Christmas because over 200 was free ship by holiday BUT you have to choose the shipping method- is not automatic. Thanks Vineyard vines- my kids will not have their gifts for the holiday under the tree. Fix your website- why would someone order on Dec 21st for a Jan 6th delivery and meet the min threshold for holiday delivery on a purchase order!
Joel
December 5, 2025
Made an order
Made an order, requested an expedited shipping, they said could not do this, called again to cancel order, they said it would be cancelled, item shipped a day later. Called again to get a refund and requested they return to sender, was hung up on by customer service.Would not recommend this organization as there are a lot better places to order from. Horrible experience.
Nivea
November 26, 2025
PLASTIC SHIRTS FOR OVER $100
They're selling shirts for $128 made of 43% plastic. Such a ripoff-who wants to wear a plastic shirt? Horrible quality for the prices they charge.
Rodriguez Orestes
October 6, 2025
Disgraceful Company
Placed an order, and it still has not shipped - 6 days later. Called to cancel and was informed they are not able to cancel my order. What a disgrace. Expect to hear about chapter 11 shortly.
paul
September 11, 2025
Seems like customer service has improved!
I had a great experience!I had a pair of shorts that was missing the front button. I called customer service on Monday, the person was super helpful, sympathetic, and professional, and she overnighted me a new pair at no charge.
Moì
July 30, 2025
Their customer service is non-existent
Their customer service is non-existent! They send their form letter in a reply to my inquiry one. But after that “crickets”. I sent a second email, this time no form reply, this time absolutely no reply or response at all. Plus, they sometimes offer free shipping, which I thought I was receiving. I checked my email receipt a few days later to look for shipping information only to find that they charged me a shipping cost. I asked why in an email again not to get any response from them! I used to really like their products, but one of the t-shirts I received, the logo wore off after one wash- $49.50 for plain shirt is not what I paid for! I’m so disappointed. I will no longer purchase their products.
Kent B.
July 25, 2025
What ever happened to Customer Service?
This review relates to a recent order of a hooded sweatshirt. I placed my order during one of their sales and a few days later received an email saying that they no longer had that piece. Instead they offered me 25% off and free shipping on my next order. The item I ordered was 70% off, so a promo code for 25% off a regular priced item was not an equivalent offer. I picked a similar item and sent an email to their Customer Service email address saying they could substitute it at the same price. No response. I tried again. No response. I tried calling, but was on perma-hold, so hung up. I tried email one more time and still no response. I've given up. I like their clothes and appreciate their sales, but their customer service is awful! I will think long and hard before placing another order with this company.
parkingnperson
June 19, 2025
ridiculously slow
I ordered a couple items. They took four days and an email for me to even start the order for delivery. Then they created a label with a tracking number and they took another four days to actually have it picked up. It was originally when I purchased it supposed to get there by tomorrow the 20th and now it says it should get there by the 23rd so missed the birthday thanks so much for your terrible service that I’ll never use again
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