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Join 143+ users reviewing Vionic Shoes. Read verified ratings and real customer experiences on vionicshoes.com before you order.
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1.6 / 5
Average user rating
143
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for vionicshoes.com.
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Read real experiences from customers of vionicshoes.com.
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Eunice Stewart
April 1, 2026
Was recommended to buy some shoes from Vionic, due to my foot problem, decided which ones I wanted & bought & paid for them at around 5 o’clock in the evening.I got home from work at 3.45 the next day & the shoes had been delivered, that’s what I call 5* service.I’ve worn them in the house & out today & they are perfect, so comfy & my foot problem is not as sore as when wearing other shoes.Thank you for fantastic service
Kathy Ross
March 28, 2026
I have never dealt with a customer service that is as bad as Vionic Shoes! They left a pair of insoles out of my order and refuse to mail them to me. They want me to go to a Happy Return and mail them back to them and they will send another pair of shoes supposedly with the missing insoles to me. They asked me which insole was missing. I sent them the information and then they send a letter stating they can’t send them. I don’t recommend ordering from them. If you have a problem they are not going to rectify it.
Rosalin Krieger
March 12, 2026
I ordered size 9, Uptown Loafer 111, wide fit and they don't fit.
Linda Carrigan
February 28, 2026
I bought some tennis shoes that I’m going to throw away. They’re so uncomfortable and stiff. I should of known better because they weren’t allowing returns because they were selling out this style. Obviously because they were junk and trying to get rid of them. They sent an email to me to do a review on them. I tried to review them and it wouldn’t go through. I’m guessing they don’t allow one star. I’m only buying in stores from now on.
Shane Wilson
February 9, 2026
I placed an order for sneakers on October 31, 2025. ~3 months later, the sole of the left shoe was separating from the rest of the shoe quite visibly and badly. All I do with these shoes is walk. I was quite surprised by the poor durability, given the price.UPDATE: yesterday (Feb 2026) the sole of the left shoe completely separated, so now the shoes are totally unusable.
MARIA Cubillos
January 22, 2026
Walk Max Lace Up SneakerThe shoes are super hard , the company needs to taking out of the market , there is no way you can walk with them. I had 2 blisters after wearing the shoes for work. I can't return it , because it was final sale
RG
December 1, 2025
Poor quality. Shoes were falling apart after 3 months of INDOOR wear. Tried to email customer service, no response. So dissappointed with the quality amd lack of care from this company.
Madeline Horn
November 30, 2025
The orthopedic shoes fell apart in just 3 months when the upper came away from the sole. Appeared to be just glued together!
tiffany cobbs
October 24, 2025
i hate these shoe they are awf and they suck when i wear them they alway make me feel like i am going to walking in them is difficult like i am going to trip and fall i had thought these shoes would be comfortable trying to break in the shoes but still did not feel comfortable the strap across the shoes are flimsy as hell and not enough traction on the shoes would not purchase them again i think these shoes are trash my opinion
JJ
October 23, 2025
Finally some relief from heel pain and plantar fasciitis! Wear pretty much daily.VIONIC Unisex Wave X Mule, Black, 12 US Women.I'm decently fit at approx 200#. These have helped my feet tons more than crocs or anything similar. Dinging 1 star b/c plastic strap rivet broke ... but super easy to fix with a black ziptie that nobody notices.
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