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2.8 / 5
Average user rating
66
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for wagjag.com.
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Read real experiences from customers of wagjag.com.
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ted fitz
December 23, 2025
Bought a dash c am that doesn’t function properly and getting the run around for credit or replacement worst customer service ever better to deal with Amazon or Groupon etc.
Paul Caoili
December 13, 2025
Pretty good on price. Delivery good too. My location wasn’t there, but still easy to go get it. Overall, not too shabby.
Margaret
December 11, 2025
On 31st Oct ordered the Christmas towels. Set of 3 about $48. Nov 3rd was notified that they were out for delivery. I am writing this at 11:10 pm Dec 10th because I have not received what was paid for. Several attempts to contact WAGJAG and the calls are disconnected without being spoken to. Wtg you bogus company.
Min Kyeong Kim Sarah
December 8, 2025
Very happy with the service and communication - did not know the service was available
Jerry Cheng
December 7, 2025
Visiting Niagara Falls from Buffalo. Sorry! Booked my hotel with wagjag and had a great time. Better view of the falls on this side
Carl G Jung
November 14, 2025
Booked a birthday party for my two daughters at the trampoline park, and they had a blast!
Ramesh Saud
November 4, 2025
Niagara deals on this website are unbelievable.
JB
October 2, 2025
Is Wagjag a scam? I have been trying to redeem a golf voucher for over 1 hour. No one at the course answers the phone. Online doesn’t work. Support at Wagjag doesn’t answer. I guess I lost my money I used to buy a voucher that is about to expire. Course is Southern Pines.
Alysa&Craig Wedding
August 16, 2025
WAGJAG, PLEASE STOP SELLING CONCERT TICKETS IF YOU CANNOT RELIABLY FULFILL THEM.Our tickets for the Disney Descendants/Zombies tour were purchased in March, and they were cancelled by WagJag at 1pm on the day of the concert. This is completely unacceptable.This ruined my birthday plans with my daughter, as she was really looking forward to attending her first concert. Never again.In the week leading up to the concert, I called 3 times and sent many emails trying to get an answer from them as to when I would be issued tickets. Never received a response, until I got a generic email the day of the concert asking if I wanted a refund or WagJag credit. Their customer service is abysmal.Do yourself a favour and purchase elsewhere.
Sean Lamont
July 29, 2025
MUST READ IF YOU PLAN ON BUYING TICKETS! Event CANCELLED DAY OF — No Contact, No AccountabilityI’m beyond disappointed with my experience purchasing tickets through WagJag for Rufus Du Sol — my favourite artist — who was finally returning to Toronto. I purchased two tickets on June 13th as a birthday gift for my brother, who flew in from Miami specifically for this concert. It was supposed to be a memorable night — instead, it turned into a complete disaster.WagJag promised tickets would be delivered within five business days of the event. As that window closed, I sent multiple emails requesting an update and explaining this was a time-sensitive gift. I received no response — not a single reply.By July 28th, the day before the show, I still had no tickets and no updates. I followed up again — still nothing.On the day of the concert, I called six times during business hours and was sent straight to voicemail every time. On the seventh attempt, I finally spoke to someone who told me I was being placed on a “priority list” and would receive the tickets that day — mere hours before the event. They told me to call back if I didn’t receive anything by 3 PM.Well, 3 PM came and went. Then 5 PM. Still nothing. The show was starting, and I had no tickets, no email, no call, and no explanation. My brother and I never got to attend the event we had planned for over a month. We were devastated.And the kicker? The event was cancelled on me with zero communication — no email, no call — nothing. Just a surprise refund that showed up with no context or apology. This is not just unprofessional — it’s completely unacceptable.WagJag failed on every front. Their customer service is nonexistent, their ticketing process is unreliable, and their communication is a disgrace. I would never recommend this platform to anyone — ever. Don’t waste your time or money. If you value your plans, your time, or your sanity, avoid WagJag at all costs.
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