wallypark.com Reviews
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Join 33,419+ users reviewing WallyPark Airport Parking. Read verified ratings and real customer experiences on wallypark.com before you order.
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3.9 / 5
Average user rating
33419
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for wallypark.com.
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wallypark.com Reviews
Read real experiences from customers of wallypark.com.
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P J
February 26, 2026
Needed help with my booking change
I booked a reservation out of the Wally Park Jax. I had some changes that I couldn’t fix on my reservation. I contacted customer service and within an hour or so, Stacy from Wally park Jax called me and had my remedy after I clarified the issue! Not only does WallyPark have the best parking service, I have used another service and another airport, they have the best customer service that I have dealt with!! Thanks Stacy!
Shauna Murray
February 24, 2026
Convenient parking with a helpful…
Convenient parking with a helpful ticket that reminds you where your car is. Easy to find when you get back.
William Childers
December 28, 2025
We used Wallypark for our LastTime!
We used Wallypark for our last trip, and that will be our very last time for Wallypark. I paid for a long-term covered parking spot from Nov. 28 until Dec. 22. When we arrived there were NO covered spots, so we had to take an uncovered spot. I immediately filled out a complaint about wanting the difference in price refunded to me. I got an automated response about looking into it, but nothing was ever remitted or credited to my account. When we arrived in MCO on the afternoon on Dec. 22nd, the booth attendant said we owed another $17.00 because we were supposed to be checked out by 9:30 AM. I told her we had not received a covered spot. Today they told me that 30 days has gone by since the original complaint, so they considered the matter closed. They only thing I know is really closed is ANY FURTHER BUSINESS FROM US!DO NOT USE THIS PARKING LOT, THEY WILL RIP YOU OFF!!
Mekki Jackson
November 8, 2025
Giving the saying that you never meet a stranger, some truth.
⭐️⭐️⭐️⭐️⭐️Excellent Service from Russell Liverpool!I had a fantastic experience with WallyPark thanks to shuttle driver Russell Liverpool. He was extremely friendly, professional, and helpful from the moment I boarded the shuttle. Russell went out of his way to make sure everyone was comfortable and that his customers luggage was handled with care. His positive attitude and great customer service really stood out and made the ride enjoyable. It’s always nice to meet someone who clearly takes pride in their work, which ultimately encourages the airport workers have a great day ahead of them. Highly recommend WallyPark — and especially Russell — for making travel to and from work stress-free and pleasant!
Karen Crowley
August 28, 2025
Do not use this place
Do not use this place! We have been loyal customers for several years until this last trip and now we will NEVER use them again! First off they took 45 minutes to pick us up from the airport after we called them and another family had already been waiting over an hour! This all happened this past July 7th 2025. Secondly I booked with them through July 8th because we were coming back from Italy and to give us a buffer on dates in case the planes were delayed, etc. Well, we got back in time and I contacted Wallypark to get my refund for my day not used and these thieves flat out told me that they do not do refunds!!!! Are you kidding me? So they have flat out told me, "tough shit, we are stealing your money". I'd steer clear of this place. We won't ever be back after they literally stole from us!
Nora Lawson
August 20, 2025
WALLYPARK wants to give me points that…
WALLYPARK wants to give me points that I don’t want. I want to be reimbursed for the cost of the taxi fare On Sat, 2 Aug at 6:11 PM , I wrote:On yesterday, (8/1/2025) my family and I returned from an international trip and I followed the directions that were given by your company for shuttle pickup. We contacted your company for pick up at 5:38 p.m. and we called back several times receiving different answers on when we would be picked up. An agent said that the shuttle was in route, it would arrive in five to ten minutes. We waited until approximately 6:20 p.m. and no shuttle ever came. After it appeared that your company was not coming for us, we hired a taxi to take us to your parking lot and the cost was $31.00, excluding the tip which ended up being a total $36. I had paid you for a service that you did not fulfill. Therefore, I am requesting that your company reimburse me for the unexpected expense that l incurred due to your not picking us up. Your security guard, Mr. Charlie, can attest to the fact that we arrived in a taxi. It is my expectation that you will resolve this matter expeditiously. We were very disappointed with your lack of service and were delayed significantly from traveling home to Alabama. As we stood waiting for your shuttle, we saw several shuttles( Peachy Airport Parking, the Faspark.com, the Parking Spot, Park Atlanta ). that made several trips to that area. We are puzzled by your lack of service. I look forward to hearing from you. WAlly Park Shuttle Service.png
Curtis Godbolt
August 8, 2025
Russel Liverpool was very customer…
Russel Liverpool was very customer service oriented and he made it a pleasant ride
Michaela McCormick
July 15, 2025
Tim is the man
Tim is the man. He is sunshine for customer service and gets you to your car fast and safe. Thank you Tim!
Tim Billups
March 19, 2025
Very slow to pickup at the airport
Very slow to pickup at the airport. No phone number (except auto text that has no way to escalate) on the card they give so you have to search for it
Felicia Kendrick
February 20, 2025
Better workers and will get on time Mr…
Better workers and will get on time Mr Liverpooil and more do a Good Job!!!!
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