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3.3 / 5

Average user rating

347

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for weightwatchers.com.

Score

3.3

out of 5

Good

347 Reviews

5

27%

4

10%

3

6%

2

4%

1

53%

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weightwatchers.com Reviews

Read real experiences from customers of weightwatchers.com.

Brands may not incentivize or pay to hide reviews.

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P

Patricia

January 18, 2026

Ad was misleading

Ad was misleading. Thought I was purchasing a GLP1, instead not provided in the plan, membership only. Not interested.

S

Susan Gallagher

January 18, 2026

I have just begun

I have just begun. I'm still meeting my caregivers. I'm enjoying everyone's positive attitude. It feels very promising to me. The main thing that worries me is my impulsive attitude toward food. I know I am going to have to work on that. I'm not afraid to track. I hate exercise. I guess I'll have to improve that also. I only have one complaint: the amount of texts and emails are overwhelming. If there were more hours in the day for my usual chores, I guess I could handle it better. Im hoping that once I'm signed up, they will decrease.

J

Jay

January 18, 2026

On the med+ page you cannot navigate…

On the med+ page you cannot navigate back to landing page from chat without restarting app

Y

Yeller Skiman

January 18, 2026

Help and guidance is always available

Help and guidance is always available

A

Anonymous

January 18, 2026

Don’t use this site

Don’t use this site. They will not let you change your doctor despite them being unsupportive and extremely unprofessional. They won’t answer questions and make it seem like you are an idiot. Also they refuse to give you a number to complain to or talk to anyone else other than those who won’t help you

S

Shelley San Filippo

January 18, 2026

I love I can talk to a dietician and a…

I love I can talk to a dietician and a trainer.

V

Valerie Hendricks Giacobini

January 17, 2026

Always responding promptly

Always responding promptly

J

Jaimie

January 17, 2026

Love the personalized coaching for both…

Love the personalized coaching for both dietary and physical activity needs.

N

Nicole

January 17, 2026

Tiffani C.

Tiffani C., a so-called Senior Care Specialist, was the absolute worst contact representing the WW Menopause add-on. Whoever this person is, they offered zero empathy with ending the chat with this message:“Our payments team has determined that you are ineligible for early termination of your commitment plan. These terms were agreed upon during signup, and we must apply this policy fairly to all our members.Moving forward, our team will no longerdiscuss your request to terminate your long-term commitment plan.”I find this chat-bot response to be extremely uncaring toward a member who expressed very personal issues.

L

Lashawnda Freeman

January 16, 2026

It’s okay

It’s okay. The results are slow I guess because I’m taking the pill instead of the shots.

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