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3.3 / 5
Average user rating
347
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for weightwatchers.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of weightwatchers.com.
Brands may not incentivize or pay to hide reviews.
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Patricia
January 18, 2026
Ad was misleading. Thought I was purchasing a GLP1, instead not provided in the plan, membership only. Not interested.
Susan Gallagher
January 18, 2026
I have just begun. I'm still meeting my caregivers. I'm enjoying everyone's positive attitude. It feels very promising to me. The main thing that worries me is my impulsive attitude toward food. I know I am going to have to work on that. I'm not afraid to track. I hate exercise. I guess I'll have to improve that also. I only have one complaint: the amount of texts and emails are overwhelming. If there were more hours in the day for my usual chores, I guess I could handle it better. Im hoping that once I'm signed up, they will decrease.
Jay
January 18, 2026
On the med+ page you cannot navigate back to landing page from chat without restarting app
Yeller Skiman
January 18, 2026
Help and guidance is always available
Anonymous
January 18, 2026
Don’t use this site. They will not let you change your doctor despite them being unsupportive and extremely unprofessional. They won’t answer questions and make it seem like you are an idiot. Also they refuse to give you a number to complain to or talk to anyone else other than those who won’t help you
Shelley San Filippo
January 18, 2026
I love I can talk to a dietician and a trainer.
Valerie Hendricks Giacobini
January 17, 2026
Always responding promptly
Jaimie
January 17, 2026
Love the personalized coaching for both dietary and physical activity needs.
Nicole
January 17, 2026
Tiffani C., a so-called Senior Care Specialist, was the absolute worst contact representing the WW Menopause add-on. Whoever this person is, they offered zero empathy with ending the chat with this message:“Our payments team has determined that you are ineligible for early termination of your commitment plan. These terms were agreed upon during signup, and we must apply this policy fairly to all our members.Moving forward, our team will no longerdiscuss your request to terminate your long-term commitment plan.”I find this chat-bot response to be extremely uncaring toward a member who expressed very personal issues.
Lashawnda Freeman
January 16, 2026
It’s okay. The results are slow I guess because I’m taking the pill instead of the shots.
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