wincofoods.com Reviews
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Join 46+ users reviewing WinCo Foods. Read verified ratings and real customer experiences on wincofoods.com before you order.
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2.8 / 5
Average user rating
46
Total reviews
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wincofoods.com Reviews
Read real experiences from customers of wincofoods.com.
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Kathy Jerman
April 7, 2026
Self-check out
Self-check out. Please put a barcode on the single avocados, or even a pic of it so one can find it without have to ask the person standing there to do it. I was NOT there to chat!!! put the code in the computer and move on. The person got her nose out of joint because I asked her to put the code in and move on she had to call the supervisor.Then the supervisor tried to take my cart. she got her nose out of joint when I asked her to leave it. Really people!!! Im in the self check out for a reason . I AM NOT THERE TO CHAT.
Jeff
February 26, 2026
Great Prices and Selection
My review is more like 4.5 stars. The selection is great; I've always been helped when needed. The one near me has friendly staff. My only gripe is their bakery. It leaves much to be desired. The selection is terrible, and nothing seems fresh. Other than that, I highly recommend.
Righteous Wind
February 20, 2026
Terrible customer service at Winco
Terrible customer service here. When issues are brought to management attention, they are met with a poor customer service attitude and indifference. This rests on the shoulders of the store manager, Wendy, who not only tolerates this attitude from her employees, but leads by example as an example of how to not handle customers.No smile, and no introduction.Just an expression of a nasty attitude on her face. Her assistant manager acts exactly the same way, which is how I ended up speaking with her. Absolute F in customer service for both, with no exaggeration. Wendy will stare at you and say absolutely nothing when issues are brought to her attention, then lie to you and say how she is sorry about your problem without the slightest furrowing of the brow. Professional lie detectors abhor this two-faced behavior. Nasty attitudes coated with false apologies permeate the employees and management, complete with blame-shifting and outright abusive behavior towards customers. You will not be treated with respect here. This store desperately needs new management. This is the lowest customer service score I have ever seen, and I have prepared professional QSC reports for marketing for over 20 years.Lines for regular checkout are not reasonable, and the store staff will get nasty with you if you have a couple items over 15 in self checkout, even with many check stands open. Staff run checkouts can be over 30 minutes long on a regular basis. Management blames their customers for the issues they cause themselves, and escalate issues with their customers rather than de-escalate them. You will not feel welcome or a valued customer dealing with a management staff that acts this unprofessional when interacting with reasonable patrons. Shame on you winco management. You are a shining example of what not to do. From reading the other reviews here, it is clear you have a repeating customer service failure regarding your employees having a nasty attitude with customers, particularly in self checkout, and allow this to continue on a regular basis despite you being notified multiple times. Since management is engaging in this same behavior themselves, the cause of the customer service failure is far from being a mystery.
Mary J Alexander
February 15, 2026
I’ve honestly been so impressed with…
I’ve honestly been so impressed with WinCo. The quality is consistent, the prices are very fair, and the whole shopping experience goes very smoothly. It’s simple in the best way with the absolute best prices. After dealing with all the other grocery stores like , I realized a lot of them rely on branding and big promises. WinCo doesn’t make a big show, it just gets it right. And I genuinely appreciate that kind of no nonsense approach.I just wish I could order delivery. But I guess that goes against their low price model.
Ian Smith
February 7, 2026
Winco excels where other supermarkets…
Winco excels where other supermarkets can only wish they could....excellence in quality, efficiency and value.... dump that overpriced shop Whole foods, forget Safeway , Kroger, Frys Bashas and Smiths... all full of their own hype on being great when they truly are lack lustre
Sam Moore
January 8, 2026
Self checkout clerk very rude at the…
Self checkout clerk very rude at the Eagle Idaho store Just 5days ago I whitenesses a person with a huge cart load go through the self checkout and they actually helped them but to day I literally had 2 items over the 15 and the self check out clerk gave me ha hard time and literally blocked me from the checkout I asked for the manager and he was just as incompetent as the clerk and their phone customer service was rude as hell I will never shop there again nor will I recommend Winco I am taking my business to Albertsons and Walmart at least they are not as rude and this is not the first time I had issues with Wincos employees being rude and giving dirty looks at customers
Tony Morris
January 7, 2026
There's no longer anything " fresh " about Winco Pizza
Whoever thought that replacing fresh made pizzas with frozen pies shipped in is an IDIOT! They SUCK! You're better off just buying a Digiorno.
Bates Photos
December 11, 2025
Coffee beans
I have only one issue with Winco. It is their coffee beans. Please, please work with your employees to make sure they pour the right coffee beans in the correct canisters. Very frustrating to get a flavored bean in the house blend canister. 2 full bags (very full no less). 30.00 in the trash. They won't make it right with you. Love the correct coffee!
Tom Dalton
September 26, 2025
the wrong cat food
I bought the wrong cat food and took it back and they said I didn't buy it from them. I live across the street from them and only shop there. A bunch of liars work there. Ive been buying my fruit there and within 3 days it has turned moldy 4 different times. I also had something in my hand and walked over to customer service to get a lighter and some guy stocking shelves ran over to me like he was security stopping me. The cashiers looked at him like he was nuts. Ive been shopping for 29 years there. Never again will I shop there, NEVER AGAIN, I'm only 68 years old now with tattoos ! !
Brittany B
August 24, 2025
Love Winco!
Love Winco!
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