winechateau.com Reviews
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4.3 / 5
Average user rating
1036
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for winechateau.com.
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winechateau.com Reviews
Read real experiences from customers of winechateau.com.
Brands may not incentivize or pay to hide reviews.
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Brian
January 15, 2026
The old switcheroo
Ordered a whiskey. Was sent a completely different whiskey, same name but different label. Doesn’t match what was advertised. Was only offered a price change or shipping refund. This place is a scam. Buyer beware
Nham Le
November 12, 2025
right product
right product, ontime shipping.
Ly Truong
November 11, 2025
Good
fast shipping
Joyce
November 11, 2025
One of my favorite sites to order my…
One of my favorite sites to order my wine😎 Love the recommendations they give, always a wonderful surprise and value😍
Christian Bruno
November 11, 2025
Order arrived quickly and intact.
Order arrived quickly and intact.
JESSICA
November 6, 2025
Easy
Easy, quick and less expensive than my usual places!
Ádám Kolonics
November 1, 2025
I do not recommend this company — based on their behavior, it is very likely a scam.
I do not recommend this company — based on their behavior, it is very likely a scam.I ordered a few bottles of wine for a dinner party on October 6. After a week with no update or shipping confirmation, I emailed them asking when I could expect my order, since the dinner party was scheduled for October 16. They failed to provide any clear information, so I decided to cancel my order. Their customer service confirmed the cancellation in writing and stated that the refund would be processed within 5–7 business days.A week later, I received an automated email claiming that my package had been shipped. I immediately contacted them again, but after several phone calls and emails, they kept changing their story — first claiming that they couldn’t stop the shipment, then saying they were unable to issue a refund through PayPal due to a “technical issue.” Later they offered to send me a check by mail, but despite multiple requests, they never provided a photo or tracking details of the check.They continuously come up with new excuses for why they can’t complete my refund request. The package itself hasn’t moved at all — it was supposedly shipped on October 21, yet its tracking still shows it stuck at the origin.I have reported the issue to my bank, which has opened an investigation and temporarily refunded the amount. However, the claim is still open on the bank’s side, suggesting that the company is not cooperating there either.If you value your money and time, do not order anything from this company — they are unreliable and untrustworthy.
Donna Borsani
October 24, 2025
easy and simple
Everything was easy and simple. Thank you!
Tim Bauer
October 23, 2025
If I could rate lower than 1 star I…
If I could rate lower than 1 star I would. It has been over a month since I ordered wine from this place. I contacted their customer service. All I get our various "The Dog ate my Homework" responses. They are a disgrace. DO NOT BUY FROM THIS SELLER!!!
Sumit Das
September 30, 2025
No hassle order and delivery process
No hassle order and delivery process
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